Job description

Telstra Business Technology Centre (TBTC) Melbourne South is an award winning, customer focused, innovative and rapidly growing Telecommunications & Technology company based in Dandenong. At the TBTC you will become part of a team who are committed, driven and innovative; relying on each other to achieve high standards of quality and customer service.

We are on the lookout for an Account Manager to join our expanding team in Dandenong.

As an Account Manager, you will establish and strengthen client relationships with a focus of driving revenue and the ability to thrive in a sales environment.

We are currently searching for an enthusiastic and self-motivated Account Manager, full-time. If you are keen to learn and possess a strong customer service focus and you are up for any challenges, this role is perfect for you!

The Role:

• Effectively manage a high-volume of inbound and outbound customer calls
• Booking appointments for further and on-going opportunity's
• Review and updated client correspondence files and scheduling database
• Contact new and existing customers to discuss how their needs could be met through specific products and services
• Manage a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
• Sell the latest Technology including: Telstra Internet, latest Mobiles/Tablet devices and much more

About You:

• A strong desire to learn and build a career
• Driven, Outgoing and competitive
• Excellent interpersonal, written and verbal communication and customer-facing skills
• The flexibility and willingness to learn
• Strong command of English with a clear, articulate telephone manner
• 'Can do, will do' attitude with high levels of motivation and integrity
• Ability to work as part of a team and autonomously

On Offer:

• A competitive remuneration package
• Generous performance incentives
• Career Growth opportunities and on-job training

Please email [email protected] to apply, including a copy of your current resume.

A Cover Letter telling us why you're perfect for this role would also be helpful.

Please note: Only shortlisted candidates may be contacted.