About the Company
Join a successful and long-standing Melbourne-based Managed Services Provider (MSP) that has been delivering industry-leading IT solutions across multiple industries since the 1990s. Our client is a trusted name in the sector, offering cutting-edge managed and professional services to a growing portfolio of business customers.

The Opportunity
This is a senior-level opportunity for an experienced Account Manager who thrives in the MSP environment. You’ll play a pivotal role in managing and growing client accounts while identifying new business opportunities. Your ability to build strong relationships and align technical solutions with business needs will be key to your success.

Key Responsibilities

Manage and grow a portfolio of client accounts, ensuring excellent service and satisfaction

Identify and pursue new business opportunities with both existing and prospective clients

Collaborate with internal technical teams to deliver tailored IT solutions

Stay informed on market trends and industry developments to support strategic decision-making

Represent the company at networking events, industry functions, and client meetings

Maintain a strong focus on continuous learning and professional development

About You
You're a tech-savvy professional who enjoys building lasting relationships and translating business needs into technical solutions. You have a strong foundation in IT, ideally from a Managed Service Provider environment, and you're looking to grow your commercial career without losing touch with the technical side.

You’ll Bring:

A proven track record in account management or sales within an MSP or IT services environment

Excellent interpersonal and communication skills, with the ability to engage at all levels

Strong negotiation and problem-solving skills, with a client-first mindset

A proactive, results-driven attitude and the ability to work independently or in a team

A solid understanding of the IT and communications landscape, including emerging technologies

A tertiary qualification in a relevant field, or equivalent industry experience

What’s on Offer

Senior-level role with a competitive salary package

Career development with the potential to progress into the leadership team

Convenient inner-suburbs location with onsite parking

Eligibility
Applicants must be Australian Citizens or Permanent Residents. Unfortunately, this role is not open to temporary visa holders.

Ready to Make an Impact?
If you're a motivated professional with technical acumen and a passion for client success, we’d love to hear from you. Please apply with an up-to-date resume.