🚚 Account Manager – Transport Industry

Customer-Focused | Business Development | Key Client Relationships
📍 Location: Melbourne, VIC
🕒 Full-Time | Permanent Role
💼 Immediate Start Available

Are you a confident and motivated Account Manager with a passion for customer service and business development? Do you thrive on building long-lasting client relationships while driving growth and continuous improvement?

We are seeking a dedicated and proactive Account Manager to be the face of our transport operations. In this role, you will be responsible for managing key accounts, identifying opportunities for improvement, and working closely with internal departments to ensure exceptional client service and satisfaction.

🔍 About the Role

Reporting to the Chief Operating Officer, this role combines elements of customer service management, account coordination, and business development within the fast-paced transport and logistics industry.

Key Responsibilities:

Build and maintain trusted relationships with client accounts through open and responsive communication

Identify and generate new sales opportunities and support business growth

Collaborate with internal departments to support multi-service projects and ensure accurate pricing

Analyse customer needs and recommend suitable services or solutions

Maintain and update client accounts, records, and pricing structures

Provide onboarding and ongoing support to new and existing clients

Prepare detailed reports by gathering and analysing customer data

Ensure timely and professional responses to all client queries and requests

Represent the company with professionalism and integrity in all client interactions

✅ What You Bring

Previous experience in a commercial or customer-facing role within the transport, logistics, or supply chain industry

Strong customer service and account management skills

Excellent verbal and written communication abilities

Confident working with pricing, quoting, and account administration

Sound analytical skills and commercial acumen

Ability to manage multiple priorities and work well under pressure

Strong time management and organisational capabilities

A team player with a proactive and solutions-focused approach

A positive attitude and willingness to adapt in a dynamic environment

🌟 Why Join Us?

Work with a well-established, reputable transport company

Be part of a collaborative and supportive team culture

Opportunity to grow your career in a multifaceted and client-facing role

Play a key role in business development and customer engagement

Competitive salary and long-term career stability

💬 Sound like the right fit?

We’d love to hear from you! Click Apply Now to submit your resume detailing your experience and interest in this opportunity.

We are proud to be an equal opportunity employer and welcome applicants from all backgrounds.