ABOUT THE ROLE

The ARTRAGE Operations Manager is responsible for overseeing and managing all operational aspects of ARTRAGE projects, ensuring compliant, smooth, and efficient delivery. The Operations Manager will bring experience, expertise, organisational skills, leadership, innovation and forward thinking to the operations and delivery of all ARTRAGE activities.

KEY RESPONSIBILITIES GENERAL

Manage the timeline and task delegation of all Operational department duties.

Manage all incident reportage processes and provide incident evaluation at the close of each activation.

Contribute to the creation of venue management plans and venue layouts.

Manage the appointment and organisation of staff and contractors including, but not limited to food and beverage, front of house, cinema, security, and other site service suppliers.

Coordinate product ranging, food & beverage promotions and beverage partner relations.

Oversee the planning, development, and delivery of food and beverage with both external suppliers and in-house delivery across all ARTRAGE projects.

DEVELOPMENT, ORGANISATION & PLANNING

Develop and maintain project management and staffing software for each activity.

Develop, maintain and uphold departmental documents, training materials and knowledge bases to ensure the sharing of institutional knowledge among team members.

Manage the creation and delivery of all-staff event briefing documents, operational checklists, reportage and communication systems alongside other department managers.

Create, maintain and implement all manuals and departmental handbooks.

Liaise with all departments and external contractors or suppliers ensuring schedules and processes meet cross-departmental needs.

Collaborate with the IT & Systems department to oversee essential systems including exploring innovative advancements to streamline processes.

Ensure accurate inventories across all departmental equipment.

Maintain accurate staff and supplier contact lists.

Manage post event debriefs and prepare comprehensive reports.

LEADERSHIP & DELIVERY

Have a sound understanding of the Live Performance Award and lead on sourcing, vetting, recruiting, contracting, training and inducting staff.

Provide line management, operational support, guidance, and supervision to coordinators and onsite delivery teams.

Manage the performance of direct reports, resolve performance issues, provide mentorship to facilitate development, and identify skills gaps or capacity requirements.

Assist onsite staff when required ensuring that incident reports, maintenance logs, site reports and schedule updates are completed and actioned during all event operations.

Where necessary assist with onsite physical activities.

Foster the development of positive and communicative working relationships across all delivery areas working on ARTRAGE events.

Embrace the ARTRAGE Values in all areas of work.

OH&S, COMPLIANCE & GOVERNANCE

Plan, develop, manage and deliver:

All necessary approvals as required by government agencies and stakeholders ensuring compliance with current legislation including, but not limited to, Liquor Licensing, Event Approvals, Development and Planning Approvals, Building Compliance and Approvals, Food Hygiene and Public Health Compliance.

Positive relations and ongoing communications with relevant stakeholder groups including, but not limited to City of Perth, Department of Racing, Gaming and Liquor and/ Liquor Enforcement Unit, WA Police, Department of Fire and Emergency Services, and governing bodies.

Risk Management Plans and Emergency Procedures across all projects and provide training to staff alongside other Managers.

Ensure the review, development and ongoing improvement of health and safety requirements for ARTRAGE staff and contractors, including inductions, onboarding and offboarding.

Ensure working practices adhere to ARTRAGE Health & Safety Policies and Procedures and with broader Health & Safety regulations. Operational delivery must be always safe and conform to the applicable legislative and licensing requirements.

Seek and devise methods to minimise the environmental impact of the festival and improve overall sustainability and accessibility.

Notify the Head of Production and Operations of any Health or Safety issues that arise and assist in ensuring that responsive remedial works are carried out.

Produce and maintain all other health, safety and risk documentation relevant to the department.

FINANCIAL MANAGEMENT

Oversee the creation, management, and controls departmental budgets, payment schedules and cashflow projections.

Negotiate contracts, review service agreements, and manage vendor or supplier performance to achieve cost effective and high-quality outcomes.

Keep the Head of Production and Operations informed of any changes to budget, providing costings and seeking, where appropriate, authority for expenditure for large amounts.

Work alongside all Managers to guarantee efficient and cost-effective resource management.

Process invoices in a timely manner and produce an accurate financial report at the close of each project.

OTHER DUTIES

Undertake any other duties assigned by the ARTRAGE Executive Leadership Team, which might reasonably be deemed to be within the scope of the role and having regard for the skills and qualifications relating to the role.

SKILLS & EXPERIENCE REQUIRED

Minimum three years’ experience in a similar or equivalent role.

A solid understanding of event planning and management principals, including logistics, scheduling, budgeting, and vendor coordination.

Knowledge of local laws and regulations, the event application and compliance process, permits and licenses.

In-depth understanding of health and safety requirements and the ability to ensure compliance.

Contract creation and negotiation skills.

Experience in the management of food and beverage suppliers.

Proficiency in relevant software and technical systems commonly used in the industry.

Strong leadership and team management skills with the ability to motivate and guide a diverse team.

Outstanding communication and interpersonal skills to collaborate effectively with internal and external stakeholders.

QUALIFICATIONS REQUIRED

WA Driver’s License (C Class minimum).

White Card (High Risk Work License) § Forklift Ticket (High Risk Work License).

Senior First Aid § Approved Managers Certificate (WA) § Food Supervisor Certification

ACCESS At ARTRAGE we support and celebrate diversity. ARTRAGE is proud to be an equal opportunity employer and reviews all job applications free of any bias and provides an inclusive work environment regardless of a person’s sex, gender history, sexual orientation, age, race, religious or political beliefs, marital, pregnancy or family status.

LOCATION

This role will operate from the ARTRAGE HQ Office. This is also an active on-site role and will also be based across all relevant ARTRAGE event sites when required. Ensure availability for regular evening and weekend work during all activations or events.

APPLICATION PROCESS

Please read the material carefully and email your application prior to the closing date with the following inclusions:

A cover letter (max 2 pages) that addresses the Skills and Experience required for the role .

Confirmation that you have read and can accept the contract start date as listed.

A current resume with contact details of two professional referees.

Applications are to be emailed to the following contact referencing the stated subject below:

TO: Katie Anne Dixon, Head of Production and Operations; [email protected]

SUBJECT: PRODUCTION MANAGER

APPLICATIONS CLOSE: Sunday 3rd August – 5pm

Applications received after the closing date will not be accepted. Applications can only be sent via email as a PDF (preferred) or Word doc with files not exceeding 2MB. Please do not attach ZIP or password protected files.

If you are unable to submit an application online or if you have any questions or queries regarding the application process or position, please email us at [email protected] or call us on (08) 9227 6288.

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