Lead Outdoor Adventures, Shape Young Minds!

Are you passionate about the outdoors and ready to make a real impact?

Join the Scouts NSW team at Baden-Powell Activity Centre as our next Program Manager – Outdoor Education, where you’ll lead the delivery of dynamic, high-quality programs that inspire, challenge, and empower young people.

Set within 36 hectares of natural bushland near Lane Cove National Park, this is your chance to combine leadership, strategy, and adventure in one of Sydney’s most iconic outdoor education settings.

Position Summary

The Program Manager - Outdoor Education is fundamental in the contribution between operational requirements and strategic planning, working in collaboration with the existing Baden Powell Team to deliver high-quality programming, customer engagement and training.

Key Responsibilities:

Day to Day Operations

Work collaboratively with Centre Manager to ensure all existing bookings are appropriately resourced.

Coordinate and oversee all group activity programs, training-based programs, and journey-based experiences from enquiry to completion.

Commit to driving excellence of the Activity Centre educational offering with customer satisfaction at the forefront of everything it does.

Customer Experience

Work with colleagues to provide the absolute best experience for all clients to deliver fun and educational outcomes to the best of their ability.

Provide an activities and training experience, which meets the needs and high expectations of our visitors and guests, and to ensure compliance with industry policies, standards, and procedures.

Business & Program Development

Continually develops and creates new programming that is suitable and desirable for the educational and commercial market.

Develop outdoor education programming that is contemporary and responsive to client needs.

Stay up to date with industry knowledge and current curriculum developments and changes to provide the best linkages in the educational sector.

Team Leadership

Frequently collaborates with colleagues to develop new opportunities and programs to better the activity centres offering.

Monitor, review, and provide regular feedback to Activity Instructors about their performance and effectiveness.

Identify staffing needs and develop teams of Casual Activity Instructors to facilitate programs.

Train and induct Activity Instructors per the operating procedures for activities they run.

Set Activity Instructor rosters in accordance with the staff ratios developed for each program.

Health & Safety

Work with the Executive Manager Compliance & Risk to ensure all Activities Standard Operating Procedures (SOPS) and Risk Assessments are up to date and reflect current approved practises.

Manage risks and ensure compliance with Workplace Health and Safety (WHS) to the highest standards.

Maintain qualification register of all employees and ensure employees are rostered appropriately toward their qualifications, skillset, and task.

Ensure that all visiting groups are appropriately inducted and made aware of all aspects of site safety including hazards, property boundaries, and emergency procedures (including bushfire).

Essential Requirements

First Aid Certificate

Current Provide/Perform CPR

National Police / Criminal History Check

Working with Children / Working with Vulnerable People Check

Outdoor Recreation

Desirable Criteria

Sports Management / Business Degree

Certificate IV in Training and Assessment