Reception and Administrative Support Officer

Greater Bendigo Loddon Campaspe Mental Health and Wellbeing Local

Health and Allied Services, Managers and Administrative Workers EA 2021-2025 (HS1)

32 hours per fortnight

Part Time, Permanent

ERH services the Shire of Campaspe and the cross-border Murray River Council. Echuca Moama and townships are located directly across the state border from one another, separated by the Murray River.

ERH provides a comprehensive range of acute, medical, surgical and sub-acute services plus residential aged care and a broad range of community healthcare services. With a strong focus on increasing our capacity as a sub-regional teaching health service, Echuca Regional Health employees are dedicated professionals who strive to deliver the best possible care to their community.

With over 1,000 employees, we are the largest employer in the area and offer numerous opportunities for career growth. Join our team to experience a dynamic work environment with potential for advancement and professional development!

Applications are sought from suitably qualified Receptionists/ Administrators to expand their career working at the Greater Bendigo Loddon Campaspe Mental Health and Wellbeing – The Local with Echuca Regional Health.

Key responsibilities include:

Welcome and assist consumers accessing or enquiring about services

Ensure all incoming phone calls are answered promptly and respectfully, including booking and confirming appointments

Support administrative tasks such as scheduling meetings, preparing agendas and recording meeting minutes

Ensure all reporting and correspondence is completed in a timely manner, is of high quality, and meets the needs of referring agents, healthcare providers people using the service

Maintain efficient office systems, secure storage, accurate data entry and effective retrieval of Local data, resources and documents, continue to develop and maintain Locals data base of contacts and relevant services

Assist the Local’s Leadership Team in identifying, establishing, improving and maintaining administrative processes

Coordinate the management of incoming and outgoing mail

Qualifications/experience required:

A Current Australian Drivers License

Effective and efficient use of relevant technologies, including key components of Microsoft Office, Word, Excel, Outlook, Internet Explorer and appropriate health management systems

Well-developed interpersonal and written communication skills

Ability to demonstrate self-motivation, resilience, initiative, creativity, influence, autonomy, empathy and diplomacy

Proven high level of organisational and time management skills in performing multiple tasks and setting priorities

Working for ERH

At ERH we offer a supportive and inclusive culture that offers opportunity for growth and development. As well as that we have a fantastic range of benefits for our employees, including:

Generous salary packaging opportunities, to increase your take-home pay each fortnight

Flexible working arrangements

Experienced and supportive leaders, who genuinely care about their team

Staff health and wellbeing programs

Genuine opportunities to broaden your skillset, and progress in your career

An independent and confidential Employee Assistance Program for yourself and family members

Free onsite parking

Free staff vaccinations

If you are passionate about healthcare and are excited to join a dynamic team, we would love to hear from you! Applications close 29 July 2025 Apply today!

Applications are not accepted from agencies.

How to Apply:

All applicants are to apply online via Seek.

Applications must include:

A Cover Letter

Resume

Key Selection Criteria**

**Please note: Key Selection Criteria can be located within the position description. Applicants are required to send a separate document detailing response to the ‘key selection criteria’ to [email protected]

For a copy of the Position Description please go here:

0294 – Reception and Administration Support Officer – Position Description or email [email protected]

Enquiries about this position should be directed to Neesha Woodward, Greater Bendigo Loddon Campaspe - Operations Manager of the Local – Echuca Site on: (03) 5412 6600 or [email protected]

ERH is an Equal Opportunity Employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally, linguistically and gender diverse people and, mature aged people. For further information on the role please refer to the position description.

**This position requires completion of a satisfactory National Police Check and (where relevant) provision of a Working With Children Check and check on the Disability Worker Exclusion Scheme prior to appointment. Vaccination status in line with policy and procedure at this time. Applicants must hold Australian Citizenship or hold Australian Work Rights to be eligible. Financial support towards VISAS is not available.