Join the PhysioHealth Team at Mt Waverley as our Practice Manager!

Are you an experienced, people-focused leader looking to play a pivotal role in a thriving healthcare environment? PhysioHealth Mt Waverley is seeking a part-time Practice Manager to lead and support our dynamic team, drive operational excellence, and help deliver an exceptional experience for both staff and patients.

Why Choose PhysioHealth?

With over 30 years of excellence in physiotherapy, PhysioHealth is a trusted leader in sports and general private practice across Melbourne. We’re passionate about high-quality care and equally committed to nurturing a collaborative and growth-driven workplace.

Here’s what sets us apart:

Work alongside – Our dedicated and experienced Management team across our Essendon, Footscray and Williamstown practices, committed to supporting you.

Supportive & Fun Culture – We value teamwork, learning, and professional excellence while maintaining a positive, enjoyable workplace.

State-of-the-Art Facilities – Our spacious Mt Waverley practice includes a fully equipped gym and cutting-edge treatment spaces, ensuring you have the best environment to succeed.

PhysioHealth is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.

The Role

The Practice Manager will be responsible for our Allied Health Practice's overall operations, development and success. In this critical role, the successful applicant will act as an information resource and ambassador to patients, referrers, the general public, therapists and administration staff. If you have experience in a similar role at a medium-sized allied health centre, we encourage you to apply for this position!

Typical shifts will include Mondays (7.30AM-4PM), Tuesdays (7.30AM-4PM), Wednesdays (10.30AM-7PM), Thursdays (7.30AM-4PM) and Fridays (7.30AM-1.30PM, only fortnightly) for a total of 70 hours per fortnight. An opportunity in this role to work full-time hours per fortnight is available, based on practice workload and requirements.

Your duties will include but not be limited to:

Reception duties including managing the daily operations and systems of the clinic including the practice management software.

Collaborating with the PhysioHealth Partners and Senior PM to assist in the orientation and onboarding of all new staff members, ensuring all administrative staff are appropriately qualified and have access to ongoing training to ensure effective and efficient service delivery.

Managing accounts receivable and debt control.

Management of administration shifts and keeping rosters up to date.

Overseeing the business operations of PhysioHealth to ensure excellent client focus, accountability and efficient use of materials and resources.

Inspiring commitment to the vision and values of our parent Company, Healthia, and,

Ensuring all policies and procedures are adhered to.

About you

The successful applicant will be friendly, have excellent communication skills, be able to lead a medium-sized team, and be a great team player. The successful candidate will be a passionate leader who has the following:

Previous experience in a medical reception role, PMS experience with Front Desk, Pracsuite or similar, as well as experience with Healthpoint and EFT processing (preferred).

Leads by example, balancing kindness and accountability.

Has a hands-on, calm-under-pressure-approach, with high standards and a focus on continuous improvement.

Thrives in fast-paced environments and can juggle conflicting priorities.

A mature approach to work and problem-solving.

Empathy for our clients and a drive to support them and their families.

The ability to work both autonomously and collaboratively within a team.

Is confident, motivated, and driven to continuously improve and learn.

What We Offer

Competitive remuneration, commensurate with experience.

Access to the bi-annual, National Healthia Conference.

Fitness Passport access – discounted gyms, pools, health centres for you and your family.

Enjoy Healthia Group Employee Discounts – up to 30% off all services, including Pilates, strength classes, physiotherapy and more.

Access to Business Support and Professional Leadership workshops online through Healthia.

Paid Parental Leave.

A welcoming and supportive team environment.

Apply Now!

If you would like to learn more about our opportunities, please email [email protected] for a confidential discussion or to find out more about PhysioHealth please visit our website at www.physiohealth.com.au.

Ready to take the next step in your career? Click APPLY NOW!

Join PhysioHealth Mt Waverley and be part of a team that is passionate about making a difference.