About the Role
As the Office Manager at our Mt Gravatt clinic, you’ll play a key role in the day-to-day running of the clinic. You’ll work both at the front desk alongside your admin team and behind the scenes with the Practice Leader (Physio in Charge), ensuring a smooth, supportive experience for patients and the team alike.

This is a hands-on leadership role for someone who thrives on connection, organisation, and helping others succeed.

Your key responsibilities include:

• Leading and supporting your administration team.
• Ensuring exceptional front-desk service - welcoming patients, managing calls/emails, bookings, and payments.
• Overseeing clinic operations - Scheduling clinician diaries, Coordinating referrals and GP visits, Invoicing, HICAPS, third-party billing, and debtor management.
• Managing rosters, admin team training, and performance.
• Ordering stock, updating databases, producing reports.
• Maintaining a clean and welcoming environment.

We’re looking for someone who:

• Has a warm, professional presence — the first smile patients see
• Brings strong leadership, communication, and problem-solving skills
• Thrives in a dynamic environment and isn’t afraid to roll up their sleeves
• Loves improving systems and creating more efficient ways of working
• Has experience in medical/allied health admin (Gensolve experience a bonus!)
• Is available Monday to Friday

Why Join Sports & Spinal?

• Be part of a passionate, multidisciplinary allied health team
• Access ongoing mentoring with Office Managers across our group
• Backed by a supportive shared services team – HR, Finance, IT, Marketing & Systems
• Dedicated admin time – no squeezing reports into your lunch break
• Competitive pay + annual reviews + quarterly bonuses

Enjoy great perks:

• Staff discounts across all our services
• Pet Leave Policy (because pets are family too)
• Employer-funded Parental Leave
• Fun team & group social events

About Us
For over 30 years, Sports & Spinal Physio has been one of Southeast Queensland’s leading Allied Health providers. With clinics across the region, we’re proud of our supportive, patient-first culture — where people genuinely love coming to work. We invest in our people through ongoing training, genuine opportunities to grow, and a values-driven approach to everything we do.

Our values are simple, but powerful:

• Respect All
• Be Memorable
• Collaborate & Grow
• Innovate for the Future
• And… Show the Love! ❤️

Ready to step into a role that’s meaningful, people-focused, and never boring?

Apply now and join a workplace that puts growth, care, and connection at the heart of what we do.