About the company

sportsmed is an industry leading healthcare provider with specialist clinics offering patients access to modern and innovative healthcare in state-of-the art facilities.

Specialising in preventative care, treatment and rehabilitation for a range of ailments, injuries and conditions, we have a variety of services available at several convenient locations. Our services include orthopaedic surgeons, physiotherapy, sports doctors, podiatry, massage, exercise physiology, dietitian, clinical pilates and a rehabilitation gym.

About the role

Our orthopaedic team is currently looking for an enthusiastic and committed Practice Support Officer ("PSO"), whose primary responsibility is providing a courteous and professional reception service to patients and visitors.

The PSO role also involves providing accurate and timely administrative services to ensure the smooth and efficient running of our clinic. Candidates will need to demonstrate exceptional customer service standards and communication skills.

This is a full-time position consulting at our Stepney clinic.

Job responsibilities

Meet & Greet patients on arrival in a prompt and professional manner

Provide a courteous and efficient telephone service to patients

Accurately register patient appointments in our practice management system

Accurately invoice and receipt patient consults and record subsequent bookings

Maintain a friendly professional working relationship with team members.

Skills and experience

Previous experience in a medical or allied health practice is preferred but not essential

Experience with telephone and practice management / practice booking systems essential

All candidates must hold a current Working with Children Certificate. Successful candidates must present an original certificate or be prepared to acquire one prior to commencement.

How to Apply

To apply for this position please submit your resume and cover letter via SEEK, briefly addressing how you meet the skills and competencies required for this role. For any enquiries contact Bridgette Clark at [email protected].

Applications close 5pm on Friday 15th August 2025.

sportsmed is committed to building and maintaining a diverse and inclusive workplace. We have a strong culture of inclusivity and we encourage and welcome applications from Aboriginal and Torres Strait Islander People.

Only successful applicants will be contacted.