Practice Manager / Personal Assistant

Adelaide Urology Care – Adelaide SA 5000

Full-Time | Leadership Role | Patient-Centred Private Practice

Adelaide Urology Care is seeking an experienced, highly organised, and proactive Practice Manager / Personal Assistant to support the operations of our specialist urology clinic. This hybrid leadership role offers the opportunity to work closely with a highly respected urological surgeon while ensuring the smooth and efficient running of a modern, patient-focused practice.

At Adelaide Urology Care, compassionate care and clinical excellence go hand-in-hand. We are looking for someone who is detail-oriented, adaptable, and committed to delivering outstanding service to patients, referrers, and the healthcare community.

About the Role

As Practice Manager / PA, you will:

• Oversee the day-to-day operations of our urology clinic

• Provide executive support to the lead urologist, including comprehensive diary management

• Coordinate consulting, surgical, and personal appointments with precision

• Manage billing and payments (Medicare, DVA, Private Health, surgical lists)

• Ensure optimal patient experience and uphold our patient-first ethos

Key Responsibilities

• Manage the urologist's diary, including consulting sessions, operating lists, meetings, and personal commitments

• Oversee clinic workflows and support administration across multiple sites

• Liaise with hospitals, patients, GPs, specialists, and referrers in a professional and timely manner

• Handle confidential correspondence, theatre bookings, and surgical coordination

• Supervise front desk and administrative staff

• Manage clinic finances including payroll, invoice payments, and monthly reconciliations

• Maintain supplies and liaise with suppliers as needed

• Assist the lead specialist with administrative tasks as required

• Ensure the lead specialist and clinic comply with healthcare standards and clinic policies

• Ensure a patient-first approach is consistently maintained across all clinic interactions and operations

About You

• Previous experience in medical practice management and/or executive support (specialist practice experience highly regarded)

• Strong interpersonal and communication skills, with a professional and empathetic manner

• Excellent time management and organisational abilities

• Proficient in medical software (e.g. Gentu) and Microsoft Office

• High attention to detail and ability to manage multiple tasks

• A calm and confident presence, especially in a fast-paced healthcare environment

• Valid right to work in Australia

• Current National Police Check (or willing to obtain)

What We Offer

• A supportive, close-knit team in a values-driven practice

• An opportunity to take ownership in a dynamic and rewarding role

• Competitive salary based on experience and skill

• A role that blends purpose, precision, and people-focus