About the business

Some information about the business:

* Cleaning and maintenance company

* Family owned business

* The company has been operating since 2006. Since then the company has had growth and expansion

* The family owned business has strong work ethics and values

About the role

The main roles and responsibilities of the Customer Service Manager's role are, but not limited to:

* Working from 8am to 4:30pm, Monday to Friday's (excluding Public Holidays)

* Dealing and Communicating with your clients via email/ phone/ meetings/ site visits

* Carrying out multiple site visitations and completing cleaning inspection reports

* Co-ordinating with cleaners to ensure they are completing all set tasks

* Assisting with rosters/ schedules, daily reports and other various reports

Benefits and perks (On top of your annual salary)

The benefits and perks of the Customer Service Manager:

* Company Car provided (insurance and service of car covered by the company and fuel allowance provided)

* Company work phone

* Annual bonus

* Working in a friendly/ family environment

* Flexibility of managing your day to day schedule

Skills and experience

The below requirements are needed for this position:

* Customer Service skills required

* Strong communication skills (including reading and writing)

* Basic computer skills- Microsoft Office

* Being able to work under pressure/ solve problems

* Basic understanding of WHS

* A valid Drivers Licence (Please note it is a must to have a valid drivers licence at all times)