G Brothers Mercedes-Benz has an exciting opportunity to join our team in Mona Vale as our Service Receptionist, our first point of contact in welcoming visitors and customers to the Service Centre.

Exceptional customer service is key, this role involves greeting customers, managing the flow of customers, and handling enquiries via phone and email.

This role will suit a confident, friendly, and service-oriented person who enjoys working as part of a team.

Experience is preferred but not essential, if you are keen for a new challenge and thrive in busy environments, then this could be the perfect role for you.

The responsibilities of this role are varied and include:

Greeting customers in a professional and courteous manner.

Answering Service-relevant incoming calls and responding to email enquiries promptly.

Managing Service booking appointments and supporting internal teams as required.

Meeting guest expectations and outcomes.

Understanding Service options, warranty terms and conditions.

Receiving and documenting customer and vehicle data.

Maintaining Service area standards, as expected of a global, luxury brand.

The successful candidate will:

Have exceptional customer service skills and a ‘can do’ attitude.

Be a friendly, customer service orientated nature.

Have great organisational and time management skills

Computer literate and proficient in Microsoft Office suite.

Have high standards of communication.

Display excellent attention to detail and a highly professional approach.

We Offer:

Competitive salary based on experience, with immediate start.

Respectful, supportive working culture and a vibrant team to work alongside.

Ongoing training and professional development.

Full-Time, Monday to Friday, 40 hours per week - no weekends.

As our successful applicant, you will be provided excellent support and in-house training. Remuneration will be negotiated dependent upon knowledge base, skills, and experience.

If you are interested in joining our team, please apply via the "Apply Now" link below.

We thank all applicants in advance for their interest in the role, only shortlisted candidates will be contacted for an interview.

Applicants must have the right to work in Australia; we are an Equal Opportunity Employer.