About the role

This role manages a portfolio of school bus contracts across metropolitan, rural, regional and remote Western Australia, ensuring the delivery of safe and reliable transport assistance to eligible students. It oversees the full contract lifecycle including procurement, service planning, monitoring, auditing and variation, while building and maintaining strong relationships with contractors and key stakeholders. The position also supports the administration of the Student Transport Assistance Policy and assists with managing student behaviour, incident response and sensitive issues in line with PTA standards.

The role is responsible for coordinating contract administration, conducting compliance audits, reviewing services, and ensuring efficient and cost-effective transport operations. It contributes to procurement activities, maintains accurate records and ensures services meet policy and operational requirements. The position also manages the assessment process for transport assistance applications, provides guidance on policy interpretation, addresses complaints, and works with stakeholders to resolve issues. It plays an important part in student behaviour management by assisting with investigations, supporting contractors and applying behavioural guidelines, with appropriate adjustments for students with special needs.

About You!

To excel in this role, you should possess:

Demonstrates strong understanding of contract management principles, behavioural management practices related to children, and investigative processes involving misconduct or misbehaviour.

Possesses well-developed interpersonal, negotiation and conflict resolution skills, with the ability to communicate effectively across diverse stakeholder groups and influence outcomes.

Applies sound conceptual, research and analytical skills to interpret information, develop solutions, understand legal documentation, and plan routes using geographical data.

Effectively manages competing priorities in a high-volume environment, processes applications accurately and on time, and works both independently and collaboratively to meet team goals.

About Us

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia’s public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public’s needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You can expect.

Opportunities to grow through personal development and career pathways

Health and Wellbeing programs including access to a free 24/7 onsite Gym

Subsidised Corporate Apparel and Spectacles

Supportive Team Environment

Opportunity to join our Social Club offering savings and benefits all year round.

There are two permanent full-time opportunities available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Shane Bradley on (08) 9326 5410 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [email protected].

How to Apply

Applicants are requested to provide the following:

A comprehensive CV with two work related referees.

A written application outlining your experience and addressing the Core Competencies, Communication & Interpersonal and Conceptual, Analytical and Problem Solving selection criteria as per the JDF.

Applicants must apply online, using the ‘Apply’ button at the top of the screen. This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 33235 in the web search box.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants may also need to undertake a full and comprehensive medical assessment.

Closing Date - 8:00 am, Friday 1 August 2025