About our business

We are a well established, private Obstetrics & Gynaecology practice in Wollongong looking for a cheerful and experienced professional to join our team.

About the role

We require a compassionate professional with a minimum of 2 years' experience in medical reception.

Part-time position, 3 days a week plus cover for sick and annual leave, flexible hours, with the opportunity of full time for the right candidate.

You will be required to complete a range of reception and general administration duties as part of a small team, in a fast paced practice.

Including but not limited to:

Greeting and assisting patients

Scheduling of patient appointments

Responding to email enquiries

Incoming & outgoing calls

Invoicing, payments and reconciliations

Providing excellent customer service to our patients

Maintaining files with accuracy

Ordering and maintaining stock

Confidential data entry

Essential criteria

Empathy and compassion, honesty and integrity

Exceptional customer service skills

Excellent communication skills (verbal and written)

Excellent organisational skills

Ability to multi-task and prioritise work

Ability to cope under pressure

Ability to work individually and in a team environment

Efficient computer skills in Microsoft Office Word and web-based programs

Strong work ethic and punctuality

Favourable criteria

Experience in billing and liaising with Medicare, health insurers and health care providers

Previous experience with Gentu or similar web based practice software

Clinical knowledge or background in women's health

Benefits and perks

Friendly, relaxed workplace

Position variety and support

Valuable experience and development opportunity

Convenient Wollongong location

Work/Life balance