The Opportunity

Are you an experienced medical receptionist/secretary who's tired of battling long commutes and yearning to work closer to home? Well, look no further!

Welcome to our bustling specialist practice in Richmond. We're on the hunt for a talented individual to join our professional, warm, and friendly team.

Benefits

Here, you won't just be a number – we value and respect your skills, hard work, and efforts.

With flexible working hours of 3 days per week (24 hours), from Wednesday to Friday, 8.30am-5pm, you'll have the perfect work-life balance.

Salary - $32-$35 per hour plus super

Our Practice

Our specialist practice is located at Richmond.

Professional, warm and friendly team, our primary focus is in delivering the highest level of patient care and a seamless patient experience. You will always be valued for your efforts and hard work.

The Role

This role offers you a diverse and dynamic work experience that encompasses a wide range of duties and responsibilities. As our superstar medical receptionist/secretary, your main objective will be to provide exceptional front reception and administration assistance. The right fit is most important to us, so we welcome experienced receptionists/administrators from other industries to apply.

Organisation is your middle name and staying one step ahead of the doctor is your superpower. You'll ensure that all reception and administrative tasks are completed efficiently, allowing our doctor to focus on what they love most – taking care of the patients.

This position requires you to work 3 days per week, specifically on Wednesdays to Fridays (however there may be some flexibility with days) and the hours are 8:30 am to 5 pm. In addition to your regular responsibilities, there may be occasions where you'll need to cover staff annual and sick leave within the team. Flexibility is key.

Duties and responsibilities of the role include:

Provide an outstanding level of customer service on the telephone and in meeting and greeting patients

Ensure a smooth and seamless patient journey and experience

Efficiently manage all patient data, appointments, procedures, clinical files, correspondence and accounts

Schedule and manage patient bookings effectively

Management of patient invoicing and receipting of consultations

Perform other admin duties as directed by the Practice Manager

Your Skills & Knowledge

You will possess the following attributes: -

Previous experience as a Medical Receptionist/Secretary in a medical environment

You are passionate about providing an exceptional level of customer service

Bring warmth, compassion and a caring manner to every patient interaction, making them feel valued and cared for

Natural-born organizer with excellent multitasking and time management skills

Excellent interpersonal skills, allowing you to build connections with patients, staff, and healthcare professionals

Team player who can also work independently

Flexibility to work additional days to cover staff annual/sick leave

Thrive in a professional, happy, and highly focused team environment

If this role resonates with you and you're ready to take the next step in your career, we would love to hear from you.

Please forward your resume to [email protected] quoting Medical Receptionist-Richmond or if you have questions, please contact Bernadette on 0414 943 541.