Part-time Medical Receptionist – Surgical Specialist Practice (Newtown)

Newtown | $26–$33/hr + super | Immediate Start

We are looking for a friendly, detail-oriented, and adaptable career Medical Receptionist to join our busy surgical specialist (non-GP) practice. If you have a great phone manner, strong multitasking skills, and a passion for patient care, we’d love to hear from you!

About the Role

You will be a part-time employee, with the potential for the role to expand over time. Shifts range from 8:00 AM to 6:00 PM (varied start times) on Thursday and Friday only—no nights or weekends!

Please note that your flexible availability and capacity to provide cover for other staff and grow with this position, is key to this role. If you are already committed on set days elsewhere, this role may not be suitable for you.

Key Responsibilities

Patient Support: Greet patients, check them in/out, and ensure a smooth experience

Phone & Appointment Management: Answer calls, book, and arrange patient appointments

Admin & Correspondence: Process emails, manage patient records, and confirm upcoming clinics

Billing & Claims: Handle payments, Medicare/DVA/ADF/workers’ compensation claims

Clinic Preparation: Assist with reception duties, support doctors, and manage daily tasks

Typing: Dictaphone typing patient letters

What We’re Looking For

Attention to detail – Accuracy in admin and patient care is essential

Strong computer skills – Fast, efficient, and adaptable to new systems

Proficiency in English – Clear communication, both written and spoken

Friendly & professional personality – A positive attitude and a passion for patient care

Multitasking & flexibility – Ability to handle a busy environment and cover shifts as needed

Bonus Skills (Preferred but Not Required)

Prior experience in medical reception, GP clinics, allied health, dental, or call centers

Ability to accept and give constructive feedback to improve patient experience

Enthusiasm for teamwork and collaboration

Strong customer service skills

Why Join Us?

Flexible shifts (2 days/week, up to 5 for staff holiday cover)

Supportive, team-oriented work environment

Full training provided – Prior medical reception experience preferred but not required

Work in a rewarding healthcare setting

How to Apply
Send your CV and a cover letter telling us:

What makes you a great fit for medical reception

Why you’re interested in working in a medical practice

Your availability for shifts

Applications without a cover letter will not be considered.

We look forward to hearing from you!

Job Type: Part-time

Pay: $26 – $33 per hour

Typical Schedule:

Two 8-hour shifts

Thursday to Friday

No weekends

Ability to commute/relocate:

Newtown, NSW: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Have you attached a cover letter as requested?

Are you available between 8am and 6pm Thursday to Friday?

Experience:

Medical admin: 1 year (Preferred)

Reception: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person