The Opportunity

Are you an experienced medical receptionist/medical secretary looking for your next medical reception role working closer to home?

Benefits

Part time role (Tuesday, Thursday & Friday) – 3 days per week

Located at Kogarah

Work for a highly-regarded innovative doctor – Upper GI & General Surgeon

Our Practice

Join our dynamic surgical practice, working for our Upper GI & General Surgeon specialising in complex hernias, obesity and gastrointestinal cancers. We have practices located at Kogarah and Woolloomooloo (scar management surgeon as well). Our dedicated team consisting of two doctors, Practice Manager and 3 administration staff, using Xestro medical software.

We pride ourselves on delivering the highest level of patient care in a professional and comfortable environment. You will play a crucial role in ensuring our patients receive exceptional service and support throughout their journey.

The Role

This role offers you a diverse and dynamic work experience that encompasses a wide range of duties and responsibilities. As our superstar medical receptionist, your main objective will be to provide exceptional front reception and administration assistance for our Kogarah location.

Organisation is your middle name and staying one step ahead of the doctor is your superpower. You'll ensure that all reception and administrative tasks are completed efficiently, allowing our doctors to focus on what they love most – taking care of the patients.

The role is for 3 days per week and the hours are as follows:

Tuesday 10am to 6pm

Thursday 9am to 5pm

Friday 9am to 5pm

Duties and responsibilities of the role include:

Provide an outstanding level of customer service on the telephone and in meeting and greeting patients

Efficient coordination of all patient data, appointments, procedures, clinical files, correspondence and accounts for Kogarah location as well as making appointments for Woolloomooloo

Schedule and effective management of patient bookings in Xestro software

Processing of patient invoicing and receipting of consultations

Coordination of theatre lists and surgical procedures

Liaise with and maintain excellent working relationships with other medical disciplines and the hospitals

Provide administrative support to the Practice Manager

Your Skills & Knowledge

You will possess the following attributes: -

Previous medical reception experience working in a specialist practice

You are passionate about providing an exceptional level of customer service.

You are meticulous by nature and always ensure everything is completed to the highest standards

Compassionate, empathetic and warm disposition

You are a natural born organiser that can multitask and manage time efficiently

You are comfortable in using digital technology

Able to work well independently, but also as part of a team

Ability to connect and interact with people of all ages, background and personalities

Flexibility to be able to work additional days to cover staff annual/sick leave

If this role sounds like a good fit for you, we would love to hear from you and learn more about you.

Please forward your resume to [email protected] or if you have questions, please contact Bernadette on 0414 943 541.