Administrative & Customer Service Support
Location: Brunswick, Victoria
Position: Full-Time

We are looking for a reliable and detail-oriented Administrative & Customer Service Support professional to join our team in Brunswick. This role is essential in ensuring smooth business operations through effective administrative support and excellent customer service.

Key Responsibilities:

Data Entry & Order Processing: Accurately input customer orders and generate invoices using our internal systems.

Documentation Management: Match invoices to sales orders and process related paperwork efficiently.

Logistics Coordination: Organise and process couriers and freight to ensure timely deliveries.

Customer Interaction: Handle inbound calls, and customer walk ins, addressing inquiries and providing assistance.

Administrative Support: Assist with ad-hoc administrative tasks as directed by the manager.

Follow-Up Orders & Inquiries: Manage follow-up orders and inquiries promptly.

Ideal Candidate Profile:

We are looking for individuals who possess:

Attention to Detail: Ensure accuracy in all tasks.

Organisational Skills: Manage multiple tasks efficiently and meet deadlines.

Technical Proficiency: Proficient in Microsoft Excel and comfortable using internal database systems.

Communication Skills: Excellent verbal and written communication skills.

Adaptability: Flexible and open to taking on new tasks.

Professionalism: Maintain a high level of integrity and time management.

Strong Time Management Skills: Effectively prioritise tasks to meet deadlines.

Highly Organised: Demonstrate exceptional organisational abilities.

Why Join Us?

Dynamic Work Environment: Be at the heart of our operations, contributing to the success of a growing business.

Career Development: Opportunities for professional growth and advancement within the company.

Supportive Team Culture: Collaborate with a dedicated team that values each member's contributions.

How to Apply:

If you meet the above criteria and are eager to contribute to a dynamic team, we’d love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you’d be a great fit for this role.

Only shortlisted applicants will be contacted.