Business Operations Officer - SafeWork NSW

Grade: Clerk 5/6 role
Salary Range: $ 97,027 - $107,059 + super and leave loading
Duration: Ongoing
Location: Gosford based - Weekly in office attendance is required
Closing Date: Wednesday 23rd July 2025 (9:59AM)

Benefits

• Fantastic ongoing role
• Genuine flexible working arrangements
• Excellent career and learning development opportunities

About the Role

We have an exciting opportunity for a suitably experienced Business Operations Officer to join the Business Operations team in the People & Corporate Services Directorate within SafeWork NSW.

The successful candidate will provide a range of administrative support and business administration services to facilitate the delivery of key programs of work within the team.

The ideal candidate for this role will be a highly organised, flexible and proactive team player with experience in the development, implementation and monitoring of operational processes and systems, preparation of reports, correspondence and response to enquiries. Being accommodating and responding with initiative to changing priorities in a fast-paced environment is a key part of this role.

To be successful in this role you will:

• Have strong communication, collaboration and coordination skills, with demonstrated experience working with stakeholders at all levels.
• Excellent organisational and administrative skills, preferably with prior experience in supporting a busy team.
• Have proven high level of attention to detail and the ability to develop, maintain and update administrative practices, systems and procedures to improve efficiency and service delivery.
• Be flexible and adaptable to changing priorities and have the ability to work under pressure in a fast paced, high volume work environment.
• Work collaboratively as well as with a certain level of autonomy, to meet strict deadlines.
• Proven ability with Microsoft Office applications and other in-house technology systems.

If you are an experienced Business Operations Officer with these attributes, we want to hear from you.

How to Apply

To start your journey towards becoming our next sensational Business Operations Officer, please provide your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter, please share your motivation for applying for this position and explain how your experience and skills align with the Role Description.

A talent pool may be created from this recruitment process to fulfill future ongoing and temporary opportunities.

Salary Grade 5/6, with the base salary for this role starting at $97,027 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Tayla Gibbs via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 23rd July 2025 (9:59AM)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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