• Full time, continuing role supporting our student accommodation operations
• Located at our Camden Campus
• Base Salary HEO6, $99,455 - $107,216 p.a. + 17% superannuation

• About the opportunity
  
  The University of Sydney is welcoming applications for a Senior Housing Officer, Student Accommodation to lead the financial and operational management of Camden Student Accommodation, which includes Nepean Hall, Nepean Lodge and Nepean Cottages. This role is critical in ensuring revenue optimisation, efficient site operations, and the delivery of a high-quality student experience.
  
  
  
  While day-to-day activities are well supported by existing resources, this position is responsible for the strategic oversight of the site - including financial performance, asset management, applications and bookings - and leads the coordination of a holistic, student-focused accommodation experience in collaboration with internal and external stakeholders, including the Residential Life team.
  
  
  
  You will lead budgeting, forecasting, and financial reporting for the site, while maintaining strong relationships with all stakeholders to ensure the residences are maintained to a high standard and operate in line with University expectations.
  
  
  
  The role will work closely with the Student Life team (Wellbeing and Cocurricular) to support an integrated approach to enhance the overall student experience. Travel to the Camperdown Campus may be required as requested by the Accommodation Operations General Manager.
  
  
  
  Your key responsibilities will be to:
  
  
  
• lead the overall management of Camden Student Accommodation, ensuring effective integration of operations, maintenance and student life functions.
• lead site-based asset management, maintenance planning, and refurbishment scheduling to uphold University standards
• oversee occupancy and revenue management, including financial forecasting, reporting, and identifying opportunities to maximise occupancy
• supervise the site in a professional and student-focused manner, aligned with University policy and contributing to an excellent student experience in collaboration with the Residential Life team
• manage financial processes, including budget tracking, contractor payments, and reconciliations in coordination with the finance team
• support the safety and wellbeing of residents, including liaison with security and wellbeing staff, and be on call for emergencies
• coordinate booking, applications, and peak periods to ensure seamless service delivery.
• support the general administrative services and operations support for the Student Accommodation business unit
• oversee compliance with the Residential Tenancies Act requirements and relevant contractual obligations
• work with the Business Systems and Relationships Manager to ensure strong stakeholder engagement and feedback loops
• develop and implement local procedures to align with broader accommodation strategies and ensure consistency in service delivery

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Senior Housing Officer, Student Accommodation who has:

• a bachelor's degree in a relevant field or equivalent work experience
• a First Aid Certificate
• strong financial and operational management skills, including budgeting, reporting and occupancy forecasting
• experience in site leadership and coordination, ideally within student accommodation, facilities or hospitality environments
• broad understanding of real estate principles and compliance with the Residential Tenancy Act
• extensive project management experience ranging in size and complexity including understanding of the quoting and tendering process, timeline management, contractor management and compliance requirements
• excellent stakeholder management skills and the ability to foster productive working relationships

Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

• EEO statement
  
  
  
  At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.
  
  
  
  We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
  
  
  
  How to apply
  
  
  
  Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
  
  
  
  For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
  
  
  
  For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Liz Mackinlay, Recruitment Operations by email to [email protected]@sydney.edu.au.
  
  
  
  © The University of Sydney
  
  
  
  The University reserves the right not to proceed with any appointment.
  
  
  
  
  
  
  
  
  
  
  
  
  

Click to view the Position Description for this role.