A bit about us:
Here at Office Solutions IT, we favour honest, smart and fun individuals who have a drive to grow and care about helping others. Here we do things differently. That’s why we’ve more than quadrupled in size from 25 to over 130 team members in 4 short years.

We question the why, we find better ways to use technology and we’re always learning. We realised there was a gap in the industry for people wanting to start a career in IT, so we created our Maintenance Engineer role and training program! We have a incredible opportunity for an IT passionate person to start their IT career with us! We also offer:

• an amazing supportive team culture, think monthly team lunches, social club events and movie nights
• career growth and development; think training, certification incentives, and a mentor to help guide you!

Overview of the Position:
This is the perfect entry level role to kick start your professional IT career and is ideal for recent TAFE grads and those with a passion for all things tech.

Since creating this role in 2019, it has been a massive success! Most of our Maintenance Engineers on average are promoted within 8-12 months. Many have been promoted to Service Engineers , Support Engineers, Senior Support Engineers and Technical Specialist. Some great examples are Teng Yew Ang and Callan Manners who started together in 2019 and are now Technical Specialist!

The role itself is responsible for performing important maintenance tasks for our clients, checking back ups, servers and firewalls. You will be talking with clients daily, and even going to client sites.

This role has an internal career pathway to Service Engineer, and then to Support Engineer, so you will have a development plan and someone to always train and guide you.

Benefits:
We don’t expect you to go the extra mile and provide game changing IT support for nothing. We’ll support and shower you with perks, including:

• Training: We will support you with all the on-the-job training you need to excel in our fast-paced IT environment. We'll pay for certain Microsoft exams and even give you a cash bonus for passing some exams (yes really!).
• Support: You'll have a dedicated Manager and training to guide you on your journey and help you you succeed.
• Promotional Opportunities: For high performing Maintenance Engineers, there is a defined promotional pathway to becoming a Support Engineer here with us. After that, the possibilities are endless! In fact, 85% of our senior team kick started their career with us as an Support Engineers and we are serious about promoting from within wherever we can.
• Fun: Unless you are having fun at work, what’s the point? Join in with our regular free Team Lunch, social club events, Team Happiness Fund and office banter.

Personal Attributes:

• Strong communication skills, both written and verbal
• An energetic and positive attitude
• High level of organisation
• Passion for IT
• Ability to prioritise your work, multitask and juggle many tasks simultaneously
• A team player who is also confident working unsupervised

Application Requirements:

• Valid Australian or New Zealand drivers license.
• Work safe vehicle.
• IT certifications (desirable)
• You must also hold Australian Permanent Residency or Australian or New Zealand Citizenship to be eligible for this position.

Please submit your resume with a cover letter, addressed to Gareth Harris, Capacity Partner, on why you are looking to start a career in IT and why we should hire you.

EEO statement
At Office Solutions IT, we strive to be a place where everyone can thrive. We are committed to creating a strong community of diversity, inclusion and a positive, barrier free recruitment process and workplace. We deliver on this commitment through our goal to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

References: We will ask for your references, but what about ours? Here's what our current team members have to say about us!

“OSIT has given me a great opportunity to grow in the IT industry with an amazing support network and resources. Their belief of promotion from within allows you to have a more clear career pathway.” Ben - Service Support Manager

“I have been working at Office Solutions IT for 4 years now and started as a Support Engineer. I can't imagine that I could have experienced the same level of personal growth at any other company. My colleagues have been so supportive and are always willing to help each other out and teach each other new things.” Aaron - Service Quality Manager

“Growth is one our values at Office Solutions IT. When I started I was our receptionist. OSIT has supported me with my studies and passion to grow professionally, I have been promoted to a few roles here, I am now the Accounting Manager.” Amanda - Accounting Manager

“I know it sounds cheesy but I look forward to going to work each day.” Mike - Senior Partner

Glassdoor Reviews: https://www.glassdoor.com/Reviews/Office-Solutions-IT-Reviews-E6689110.htm

Want to know more about life @ OSIT?
Visit: https://www.officesolutionsit.com.au/careers

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