The opportunity

IFYS has an exciting opportunity to fill the role of Administration Officer, within the Quality & Compliance team.

As the Administration Officer to the Quality & Compliance team, you will provide support by ensuring the organisation adheres to industry and organisational quality standards by proof reading and releasing documents.

What's on offer?

• Part-time contract for 12 months, minimum 45 hours per fortnight
• $68,300 base per annum pro rata + superannuation
• Hybrid work arrangement, work from home and from our Maroochydore Head Office
• Excellent not for profit salary packaging options, package up to $15,900 per FBT year
• Supportive, collaborative work environment working closely with the Quality Team, with regular team check ins to ensure strong relationships
• Free access to the CALM Premium App + personal travel discounts through Flight Centre
• Access to the Employee Assistance Program (EAP)

Key responsibilities

• Provide timely and accurate administrative support including taking minutes, preparing agendas, reports, presentations and internal communications
• Assist in the development, implementation and maintenance of IFYS quality documents
• Maintain accurate and up-to-date data and records
• Conduct internal compliance audits and provide support for external audits
• Identify opportunities for continuous improvement across the organisation
• Create and update internal websites to ensure information is current and accessible to staff
• Maintain knowledge of and adhere to quality standards IFYS Policies and Procedures and relevant legislation

Requirements of the role

• Excellent interpersonal and written communication skills
• Well-developed organisational and administrative skills
• Experience in conducting compliance audits and assessments; preferred but not essential
• Exceptional attention to detail, with a high level of accountability
• Good general IT skills, and a high level of computer literacy
• Knowledge of Microsoft Office Suite including Outlook, Excel and Word

Must hold or be willing to obtain if successful

• Valid Queensland Driver’s License with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (a new check will be completed through IFYS systems)

Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Tamara in the Recruitment Team.

Applications Close : Friday 25th of July 2025