AREA MANAGER – TOKYO HEADSPA

$80,000 - $90,000 + Uncapped Bonuses

Full-time | 38 hours per week | Free parking | Career-defining opportunity

Be part of something exceptional. Tokyo Headspa, a fast-growing, premium wellness brand offering a unique experience that blends scalp care, hair treatment, massage, and deep relaxation. We are expanding rapidly — with 30+ locations planned nationally — and we’re looking for a driven, people-focussed Area Manager to take the lead in Victoria, starting with our brand-new flagship site in Armadale.

This is a rare opportunity to shape a premium wellness brand from the ground up in VIC, while advancing your leadership career in a high-performance, high-care environment.

Why You’ll Love This Role:

• Base salary of $80K–$90K + uncapped bonuses.
• Monday–Friday roster (with some weekends/lates as needed).
• Car allowance (usage, tolls, parking) + laptop + mobile & free all-day onsite parking.
• Wellness-focused employer offering paid birthday leave, product perks & more.
• Structured leadership training and development programs.
• Genuine progression opportunities as we expand into VIC and beyond.

About the Role

You’ll oversee the performance of up to 3 luxury spa locations (beginning with one) — guiding your team to deliver consistently exceptional service, while optimising operations and driving business results.

You’ll be hands-on, spending your time between locations and supporting your site leaders, ensuring our brand values are delivered at every client touchpoint.

Key Responsibilities:

• Lead and coach Site Managers and spa teams across 1–3 sites.
• Be the face of the brand (based in our front Reception area)— welcoming clients and setting the tone for excellence.
• Monitor and improve performance metrics (incl. service, wages, and profitability).
• Ensure all spas run at 90% rostered hour optimisation.
• Drive growth through local marketing, referrals, and repeat visitation.
• Build and maintain a positive, motivated team culture.

What We’re Looking For:

• 3–5+ years of leadership experience in spa, wellness, salon, or retail sectors.
• Strong multi-site or high-volume team management background.
• Commercial acumen with a track record of meeting KPIs and managing P&Ls.
• A confident and empowering leadership style.
• Familiarity with spa services or wellness industry (preferred).
• Full driver's licence and access to a reliable vehicle (30–40% travel time).
• Willingness to work some weekends and evenings as needed.
• Experience with Zenoti is a bonus, not a must.

This is more than a job — it’s your chance to be part of a brand with purpose, innovation, and serious growth momentum. If you’re ready to lead with heart, think commercially, and grow alongside a business that’s redefining the spa experience — we’d love to hear from you.

Apply now with your resume and a short cover letter outlining your interest in the role.

Tokyo Headspa is an Equal Opportunity Employer and welcomes diverse talent across all backgrounds.

Please note: only candidates with Australian work rights will be considered, please no overseas applicants. Only shortlisted applicants will be contacted.

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