About Us

Bright Access is an NDIS-registered disability support service provider based in Victoria. We are committed to offering a wide range of support services that help people with disabilities in their personal development and daily living tasks.

At Bright Access, we believe in providing not just services, but also compassion and care, supporting each individual to pursue their goals without discrimination. Our mission is to contribute to real change and be a progressive service provider of choice for people with disabilities, supporting them on their journey toward enriched lives with greater community participation and contribution.

About the role

Bright Access is looking for a detail-oriented and experienced Accounts Administrative Officer to support our growing team. This part-time role (25 + hours per week, Monday to Friday) offers an interesting and varied workload within a supportive environment.

In this role, you will play a key part in managing financial operations and ensuring compliance with NDIS financial requirements, while supporting our participants and internal team to achieve financial clarity and stability. You will bring experience in financial management and accounts, paired with strong attention to detail and exceptional customer service skills, ensuring our participants and team feel supported and informed.

Key Duties and Responsibilities

Facilitate seamless onboarding of new clients, ensuring timely account setup and completion of all approval and consent documentation.

Understanding of NDIS plans and manage Roster of Care and Schedule of Supports and liaising effectively with participants, stakeholders and internal teams (operations and rosters).

Manage and monitor participant funding in alignment with NDIS requirements and individual service agreements.

Process bills and invoices accurately in Xero.

Prepare accurate PRODA claims, adhering strictly to NDIS coding requirements.

Support internal teams in meeting weekly client invoicing and employee payroll deadlines via Employment Hero.

Respond promptly to queries, providing clear, accurate information regarding NDIS Plans for new and existing clients.

Monitor and follow up on outstanding, unauthorised, or unusual invoices and claims.

Ensure strict compliance with financial policies, NDIS Price Guidelines, and accounting regulations.

Regularly monitor participant budgets (monthly, quarterly, annually) to ensure responsible fund utilisation.

Track and manage organisational cash flow, safeguarding financial reserves and ensuring effective fund allocation.

Oversee monthly, quarterly, and annual financial closings, including preparation of quarterly BAS.

Accurately reconcile accounts payable and receivable, ensuring prompt processing of payments to stakeholders.

Ensure payroll accuracy and maintain comprehensive payroll records.

Perform regular reconciliations of accounts and bank statements.

Liaise with the accounting team to process and file tax payments and returns in compliance with legislation.

Conduct internal audits and analyse financial data to identify and address inconsistencies.

Provide clear, actionable reporting on the organisation’s financial health and liquidity position.

Role requirements

Minimum of 2 years’ experience in a finance or billing role (NDIS sector highly regarded)

Tertiary qualification in accounting, finance, or a related field (or equivalent experience)

Working knowledge of the NDIS pricing guide and SCHADS Award

A sound understanding of NDIS legislation, regulations, and funding plans — or a strong willingness to learn.

Proficiency in accounting and Payroll software and systems (experience with Xero or Employment Hero is desirable).

Knowledge of payroll processing and relevant Awards is highly desirable.

Advanced skills in MS Excel and solid knowledge of Microsoft Office

Strong understanding of GST and BAS processing

A knack for spotting errors and streamlining processes

High attention to detail and the ability to produce fast, accurate outcomes for clients.

Strong written and verbal communication skills, with the ability to build trust and rapport with a diverse range of stakeholders.

Excellent problem-solving and analytical skills

The ability to work both independently and collaboratively within a team environment.

What We Offer

At Bright Access, we pride ourselves on providing a collaborative and supportive work environment where your contributions are valued. We offer:

Flexible work arrangements to support work-life balance.

Opportunities for ongoing professional development.

A comprehensive employee wellness program.

A welcoming and inclusive team culture.

The opportunity to contribute to meaningful change in the lives of people with disabilities.

Pre-Requisites

The successful applicant will be required to undertake National Police Check and Australian work Rights.

If this sounds like you, we’d love to hear from you!

Apply now by submitting your cover letter and resume.

To chat more about the role, email us at [email protected]