
Patient Services Officer (Medical Receptionist)
GenesisCare
Posted 13 days ago
Care to join the team?
Grow your career with GenesisCare and let your compassionate nature shine through.
We have a permanent full-time role available, within our Bundaberg Oncology Clinic. In this role, you will be responsible for assisting Radiation Oncologists with all administrative tasks, including managing their daily clinic schedule, booking patient appointments and gathering required results, - as well as general reception duties. This is a patient-facing role, ideal for someone with strong organisational skills and a desire to help others, you'll be the friendly face they greet every day!
More specifically, you will:
- Work in a fast-paced administrative environment, where patient care remains the top priority.
- Act as the first point of contact to patients and referring doctors - both face-to-face and over the phone.
- Collate and manage patient records, including accurate data entry and filing.
- Work closely with other GenesisCare departments to ensure smooth clinic operations.
Benefits of joining our team:
- Join a collaborative and energetic team, passionate about providing outstanding patient care.
- Family friendly hours, no weekend work
- Support a team of dedicated Doctors, focused on treating patients, not conditions.
- Fast-paced, dynamic environment where no two days are the same!
- Opportunities for further career development within GenesisCare.
- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.
- Free access to our Employee Assistance Program.
- 12 weeks paid parental leave.
- Wide variety of local café's and restaurants to explore on your lunch break.
We're interested in hearing from people who have:
- Experience in medical administration and reception.
- Demonstrate strong time-management and organisational skills.
- Have a collaborative and flexible approach, willing to adapt as competing priorities arise.
- Show strong communication skills, with the ability to liaise with a variety of patients, staff and referring practices.
- Previous knowledge and experience with Medicare and clinical administration systems such as EMDAT, MOSAIQ and PBRC are highly desirable.
About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.
About GenesisCare
We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.
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