
Senior Receptionist
Healthia
Posted 15 days ago
Are you a customer-focused professional ready to take your career to the next level in a leading allied health clinic?
Allsports Calamvale is excited to welcome a new Senior Receptionist to our team! This is more than a receptionist role – it’s an opportunity to support our multidisciplinary team and contribute to a positive healthcare experience for our community.
Who Are Allsports Calamvale?
Allsports Calamvale is a large, multidisciplinary clinic that offers a wide range of allied health services, including:
Physiotherapy
Exercise Physiology
Podiatry
Paediatrics
Pilates
Our state-of-the-art clinic is a hub for patient-centred care, and we pride ourselves on delivering the highest standard of service to the local community.
We are part of the Healthia Group, which offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.
About the Role
This is a full-time position where you’ll be leading our front desk operations, playing a vital role in enhancing the client experience while supporting our dedicated team.
Key Responsibilities
Be the Heart of Our Front Desk: Create a warm, welcoming environment for all clients, ensuring everyone feels seen and valued from the moment they walk through the door.
Lead & Coordinate: Oversee daily reception duties, manage a high volume of appointments, and handle multi-disciplinary booking schedules with ease.
Administrative Excellence: Support clinic operations with billing, payments, and patient record management, ensuring accuracy and confidentiality.
Team Collaboration: Work closely with our clinicians, supporting their schedules and ensuring they’re well-prepared for each day.
Mentorship & Support: Lead by example, offering guidance and training to junior receptionists and providing backup as needed.
What We’re Looking For
We’re seeking an enthusiastic, organised, and compassionate individual who brings:
Healthcare Experience: Previous experience in a healthcare or medical receptionist role is highly valued.
Exceptional Customer Service: A genuine commitment to patient care, with the ability to handle enquiries with professionalism, empathy, and patience.
Organisational Skills: Strong multitasking abilities, excellent attention to detail, and confidence managing complex booking systems.
Communication & Interpersonal Skills: Ability to communicate clearly and positively with patients and team members alike.
Tech-Savvy: Comfort with Microsoft Office Suite and familiarity with healthcare booking software.
What We Offer
Work alongside a welcoming and skilled team who values collaboration and teamwork.
Grow your skills with ongoing opportunities for training and development.
This is an engaging and varied role - No two days are the same! You’ll play an essential part in creating a smooth and positive experience for our patients.
Ready to Make a Difference?
If you’re passionate about healthcare and enjoy working in a busy, team-oriented environment, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be the perfect fit for this role.
To learn more about Allsports Calamvale, please visit our website www.allsportsphysio.com.au
About Healthia
At Healthia, our aim is to connect people with exceptional allied healthcare products and services, creating healthier lives and happier communities. Our goal is for 50% of Australian and New Zealanders to be able to access us, with our allied health products and services being delivered to them via our three allied health divisions, being:
Bodies & Minds Division
Feet & Ankles Division
Eyes & Ears Division
We continue to grow this network of allied health business via acquisitions and new partnerships, and we are quickly becoming a leading diversified allied healthcare provider across Australia and New Zealand.
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