Be the welcoming face of a vibrant community hub supporting children and families in Cairns West.

We are seeking a proactive and friendly Receptionist/Administrative Support Officer to join the team at the School Savvy Child and Family Hub. In this role, you’ll be the first point of contact for families, service providers and visitors — creating a warm, inclusive, and professional environment while providing essential administrative support to ensure the Hub operates smoothly and efficiently.

Why Join Centacare FNQ?

We believe our people are our greatest asset — and we back that belief with industry-leading employee benefits:

• Five Weeks of Annual Leave
• Paid Parental Leave
• Flexible Working Arrangements (where possible)
• Ability to Purchase up to an Additional Two Weeks Leave
• One additional paid days Compassionate Leave on each occasion of Compassionate Leave
• One Paid Gift Day for the next workday following the Boxing Day Public Holiday, where the workday following the Boxing Day Public Holiday is the Employees Usual Day of Work
• Salary Sacrificing Options
• Genuine face-to-face contact with management
• Ongoing Professional Development

This is a varied and people-focused role that includes:

Providing a professional, culturally safe and welcoming reception experience for all visitors

Managing incoming communications (phone, email, face-to-face) and directing inquiries appropriately

Supporting scheduling and logistics for programs, workshops, meetings and outreach activities

Assisting with event coordination, set-up, and resource preparation

Maintaining accurate records and supporting compliance with policies and reporting standards

Providing general administrative support including data entry, document preparation, filing, and minute-taking

Supporting financial and resource administration such as petty cash handling, invoicing support, and inventory management

Actively contributing to team meetings, service planning, and continuous improvement processes

This role plays a key part in promoting the Hub as a safe, inclusive and engaging space for families in the Cairns West community.

You are an organised, community-minded professional who thrives in a fast-paced, client-facing environment. You’ll bring:

Excellent communication and interpersonal skills

High-level administrative skills with strong attention to detail

Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Publisher)

The ability to manage competing priorities and work both independently and collaboratively

Experience in reception or administrative roles, preferably in the community or education sectors

An understanding of and commitment to inclusive and culturally safe practices, particularly when working with First Nations and CALD communities

Mandatory Requirements

Current QLD Blue Card (Working with Children Check)

NDIS Worker Screening Check (Yellow Card) – No Card, No Start laws apply

Current driver’s licence and ability to travel regionally if required

National Police Check (or willingness to obtain)

This is your chance to build something bigger.
Apply now and help shape the next chapter of School Savvy FNQ.

Applications close Sunday 27.07.2025 (Please note: We reserve the right to appoint a suitable candidate prior to the closing date.)