About the Role:

Our client, a prominent floral wholesaler, is seeking a detail-oriented and experienced Administration Assistant to join their dynamic team in Rocklea. This role involves a variety of administrative tasks, including accounts management, customer support, and general office duties.

Shifts: Starting minimum 3 days a week working Monday, Tuesday and Friday and after a few months of training will progress to 5 days a week. 7:00 AM - 3:00 PM roughly, potential Saturday shifts

Key Responsibilities:

• Perform accounts-related tasks, including purchasing, invoicing, and payment follow-ups.
• Utilize SAP for sales entries (prior SAP experience is preferred but not mandatory).
• Handle incoming phone inquiries, assisting customers with stock availability and order placements.
• Provide support to both existing and new customers, addressing various queries.
• Conduct general administrative tasks, such as filing, scanning, and corresponding with customers and suppliers via email.
• Manage follow-ups regarding customs arrangements and deliveries.
• Generate reports using Excel on an as-needed basis.
• Assist with front-of-house activities, particularly during busy periods, to ensure excellent customer service.

Ideal Candidate:
The successful candidate will be proactive and capable of managing day-to-day responsibilities independently. You should be a quick learner with effective communication skills, capable of handling customer inquiries, processing sales orders, and supporting purchasing tasks.

Qualifications and Skills Required:

• Exceptional verbal and written communication skills.
• Strong problem-solving abilities, organizational skills, and effective prioritization.
• Previous experience in customer relations, with a professional phone demeanour.
• Proficient in Microsoft Office Suite, especially Excel and Outlook.
• Highly organized and efficient with a proven ability to work collaboratively as part of a team.
• Ability to multitask and adapt to changing priorities.
• Previous experience in sales or purchasing administration is highly regarded.

Application Process:
To apply, please submit your resume and ensure that your contact information is up to date. Only applicants meeting the qualifications outlined above will be contacted. This position is available for immediate start.