Great opportunity for someone with knowledge or experience in the electronics, manufacturing, or logistics industries.

Full-time, permanent role in a well-established Australian business.

Join a supportive, fast-paced team working with local and global partners.

The Opportunity

If you’ve worked in sales support, customer service, or admin within a product-based, logistics, or manufacturing environment, this could be your next long-term role.

IMP Electronics Solutions is seeking a motivated and detail-oriented Customer Service Officer to support their Sales team. In this hands-on role, you’ll assist customers, prepare quotes, process orders, and coordinate with internal and international teams — gaining valuable exposure across sales, logistics, and administration.

It’s an ideal opportunity for someone who thrives on communication, enjoys variety, and wants to be part of a team that values quality, care, and reliability.

After probation, the role allows for up to two days of remote work per week (subject to agreement).

You Might Be…

A Sales Administrator or Customer Service Officer in a manufacturing or logistics business, ready for more variety and growth.

An Operations Coordinator or Admin Assistant supporting supply chain or product teams.

A recent TAFE or Uni graduate in business, logistics or supply chain, with 1–2 years of hands-on admin experience.

Working in a wholesaler, industrial supply, or distribution business, confident with quotes, orders, and customer comms.

Someone with technical aptitude or interest in electronics who’s looking to build a career in a professional B2B setting.

Key Responsibilities

Respond to phone and email enquiries with professionalism and care.

Prepare accurate and timely customer quotations. Process customer orders and follow up to ensure smooth delivery.

Communicate with internal departments and overseas teams to track and manage order progress.

Assist with sales reporting and follow up on leads and customer enquiries.

Maintain internal systems with accurate, up-to-date information.

Participate in quality assurance processes and continuous improvement initiatives.

Provide general administrative support across the team.

About You

Clear and confident communication skills — both written and verbal.

1–2 years of experience in customer service, sales support, or a related role.

Highly organised with strong attention to detail.

Solid computer skills, including Word, Excel, and Outlook. Exposure to systems like SAP or similar.

Proactive, reliable, and enjoys working as part of a team.

Friendly, solutions-focused approach to helping others.

Strong interest in learning and growing within a supportive work environment.

Knowledge of electronics, manufacturing, or logistics is a bonus (not essential).

CADCAM experience would be highly regarded (not essential).

About Our Client

IMP Electronics Solutions is a long-standing Australian business and a pioneer in the electronics industry, established in Adelaide in 1964. For over 60 years, they’ve specialised in sourcing and supplying the critical components that go into electronic products — supporting manufacturers across Australia with quality, consistency, and care.

What IMP actually does is manage the end-to-end process of delivering customised electronic interface components — including printed circuit boards (PCBs), cable assemblies, LCD displays, membrane switches, silicone keypads, and more. They handle everything from quoting, supplier coordination and manufacturing oversight, through to quality control, international logistics, and on-time delivery.

With strategic manufacturing partners in China, Taiwan, Europe, the UK, Israel, Cambodia, the USA, Korea, and Japan, IMP bridges the gap between local product developers and a global network of trusted suppliers. Their commitment to customer service and technical excellence ensures that clients receive exactly what they need — when and how they need it — so they can focus on what they do best: building great products.

Please note: We’ve shared the client’s name to help you assess your fit for the role. We kindly ask that you do not contact them directly.