Salesforce Consultant – Managed Services - AUS CITIZEN
Melbourne or Sydney | Hybrid | Full-time
$100,000 - $115,000 + super

We’re working with a global consulting partner who is looking for a mid-level Salesforce Consultant to join their newly formed Managed Services team.

In this role, you’ll work across a mix of clients, providing ongoing support, enhancements, and functional improvements across their Salesforce platforms. You’ll act as a trusted advisor, someone who’s not just ticking off support tickets, but actively helping customers get more out of their investment in Salesforce.

This is a hands-on functional role, so you’ll need to be confident with day-to-day Salesforce configuration, stakeholder engagement, and juggling priorities.

We require Australian Citizens for this role who can obtain a baseline clearance to work with government clients.

What you’ll be doing:

Work directly with clients to understand their needs and provide day-to-day Salesforce support

Manage configuration tasks such as Flows, validation rules, page layouts, custom objects, and reports/dashboards

Handle user management (roles, profiles, permission sets, sharing rules)

Troubleshoot issues and identify opportunities to improve user experience and platform performance

Help deliver small change and enhancement work as part of a managed services backlog

Collaborate with developers and technical leads when custom development or integrations are required

Build strong client relationships through regular check-ins and value-driven conversations

Keep documentation up to date and share knowledge across the team

What we’re looking for:

Around 2–4 years of Salesforce experience, ideally across multiple orgs or consulting environments

Strong functional skills with hands-on experience

Confident working across a few clients at once, with good time and stakeholder management

Excellent communication skills, you can explain things clearly to users, tech teams, and everyone in between

Salesforce Administrator certification is essential; additional certs are a bonus

Familiarity with tools like Jira, Confluence, or Gearset would be great but not a dealbreaker

Why Apply:

Hybrid role – 2–3 days in the office/client site as needed

Supportive team, flexible working, and opportunities to grow within the business

Real variety in the day-to-day and a strong focus on customer relationships

This is a great opportunity to join a newly formed managed services team with a global powerhouse, with all kinds of room for growth.

Think this is the role for you? Apply now.
Simply click the apply button, and attach an up-to-date resume, and we will be in contact.

This role is only open to Australian Citizens only.

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