The Company

This reputable global OEM specialises in manufacturing mobile plant equipment. They require a part-time Service Administrator for a 12-month maternity leave contract position. The role is Monday to Friday, 5 hours a day (flexibility is available on start/finish times). You’ll be working within a friendly and high-performing team, in an open and light-filled office, located close to local shops. This part-time position is based in Yatala.

Key Responsibilities

• Collaborate with the Service team to review data for accuracy.
• Complete SAP transactions, upload job reports, and prepare service orders for billing.
• Process new machine and spare parts warranty claims.
• Monitor open service orders with Service Managers.
• Manage travel requests for the Service department.
• Maintain filing and record-keeping systems for the Service department.
• Create purchase orders.
• Order uniforms for Service Technicians.
• Provide feedback on potential issues and improvements to the Service processes.
• Assist with coordinating Service and training events when needed.
• Handle customer inquiries for the Service department, including phone calls and walk-ins.
• Maintain basic knowledge of products.
• Follow safety protocols and company policies.
• Perform any ad hoc duties as assigned by the Service Manager or Service Administrator Supervisor.

What You Will Need

• Proficiency in using the Microsoft Office suite, including Outlook.
• A minimum of 4 years’ experience in a similar administrative role.
• Experience using SAP.
• Strong communication skills, both written and verbal.
• High level of organisational skills.
• Exceptional attention to detail.

If this Service Administration role sounds like the opportunity for you, submit your CV via the APPLY button, or for a confidential discussion call Amanda on 0421 753 870.