• About Us

Enze Bakery is a vibrant and growing bakery dedicated to delivering exceptional customer experiences and high-quality baked goods. We are looking for a passionate and experienced Front of House Manager to lead our customer service team and ensure smooth daily operations.

• Key Responsibilities

- Lead and motivate the front of house team to provide outstanding customer service

- Manage daily bakery operations including opening/closing procedures and cash handling

- Oversee staff scheduling and training to maintain high service standards

- Handle customer inquiries and resolve issues promptly and professionally

- Collaborate with the kitchen team on product launches and service improvements

- Maintain compliance with health, safety, and hygiene standards

• Requirements

- Minimum 2 years of experience in hospitality management, preferably in a bakery or café

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Ability to multitask and work efficiently under pressure

- Familiarity with POS systems and basic budgeting

- Food safety certification is a plus

• What We Offer

- Competitive hourly rate: $35-$40 per hour (Sydney, 2025)

- Employee discounts on bakery products

- Opportunities for professional development