Regional Manager – NDIS

Newcastle, Tamworth & Upper Hunter | Hybrid – Work from Home + Community Engagement
Contractor to Full-Time | Leadership & Growth Role | Bonus + Commission Model

About the Role

Are you ready to build your own region, lead with purpose, and be your own boss?

Irena Care is seeking a driven and community-connected Regional Manager to lead our NDIS expansion across Newcastle, Maitland, Tamworth, Taree, and the Upper Hunter. This is a unique opportunity to start as a contractor and transition to a full-time leadership role after 3 months—based on performance.

You’ll lead all aspects of regional growth, stakeholder engagement, intake and compliance, and operational performance—while earning strong bonuses and commission for your impact.

Why Join Irena Care?

Be your own boss while backed by a trusted national NDIS provider

Earn bonus + commission for referrals, retention & service impact

Hybrid flexibility—work from home and on the ground with your community

Opportunity to convert to a full-time leadership role after 3 months

Your Core Responsibilities

Growth & Stakeholder Engagement

Drive participant referrals and regional brand growth

Build partnerships with John Hunter, Maitland, and Tamworth Hospitals, LACs, PHNs, GPs, aged care, and allied health providers

Represent Irena Care at expos, hospital discharge meetings, and local networks

Operations & Intake

Lead end-to-end participant onboarding, service agreements, and intake

Oversee documentation, CRM entries, and ensure NDIS compliance

Identify and address service gaps and unmet regional needs

Team & Financial Management

Recruit and supervise support staff as the region grows

Monitor local budgets, rosters, caseloads, and workforce planning

Report on KPIs and service outcomes to national leadership

About You

You are a proactive leader who knows your local region, builds genuine relationships, and is driven to make a difference.

You May Come From:

NDIS, aged care, community health, hospital discharge, or case management

Support coordination, allied health, or disability leadership roles

You Bring:

Strong knowledge of the Newcastle, Hunter, or New England community landscape

Confidence in stakeholder engagement and referral generation

Experience managing services, staff, or projects in the community sector

Valid Driver’s Licence + own vehicle (fuel card provided)

NDIS Worker Screening + Police Check (or willingness to obtain)

What You Get

Contractor role with a clear 3-month pathway to full-time leadership

Commission & bonus structure tied to:

Participant intake, retention, and satisfaction

Regional service outcomes and growth KPIs

Fuel card + phone provided (BYO laptop)

Access to CRM, branded tools, centralised intake & leadership support

Sponsorship to attend Ready-Set-Connect expos and referral events

Freedom to work remotely while owning your region on the ground

Your Region

Base yourself in Newcastle or Tamworth, covering:

John Hunter, Maitland & Tamworth Hospitals

Monthly outreach to Taree, Scone, and Upper Hunter towns

How to Apply

Email: [email protected]
Please include:

Your CV (max 3 pages)

A short cover letter describing your networks, leadership experience, and vision for NDIS growth in your region

Your earliest available start date

🗓 Applications close: Friday, 1 August 2025
Shortlisted candidates will be invited to a 30-minute Teams interview. Offers made within 7 days.

We Welcome Diversity

Irena Care encourages applications from:

First Nations leaders

People with lived experience of disability

Professionals with deep local community ties

Lead with purpose. Grow your region. Deliver care where it’s needed most.