Inbound Sales & Service position

High volume Inbound sales role where customers are calling and emailing.

A fast-paced role in a business that is changing the way the industry operates

Exposure to the founders of a successful, growing business

First things first, a bit about us:

Gather Co are a business on a mission to do things differently within our industry – simplifying the specification process in the design world. Providing bespoke, luxury flooring and walling to architects on their design projects, sourced from all over the globe and presented in a beautiful online showroom.

Check us out at:
www.gatherco.com.au
www.instagram.com/gathercoaustralia/

After hiring our first Marketing Manager 12 months ago, we’ve got an incredible problem - our product is in demand and our customers are calling and emailing us constantly… which is exactly where you come in.

We are looking for an inbound sales & customer service representative to assist our customers with their quotes and orders, and deliver an impeccable customer experience for everyone who comes in contact with our brand.

Now, let’s talk about you:

You need two things to do this job well - excellent proactive communication skills over the phone and email, and a commitment to being organised at work!

Your experience and approach:

1-2 years of phone-based sales experience, either outbound or inbound, ideally B2B. This could be in insurance, energy, solar, software, real estate or another industry, but a love of Architecture and beautiful spaces would certainly help. You are the sort of person who is energised by speaking with people.

Email or chat-based customer service experience. This is a role where you will need solid written communication skills to follow up with clients.

Experience with a CRM or client management software. We need someone who is diligent in taking notes and understands the importance of keeping proper records on each customer.

A positive and proactive attitude to work.

A willingness to work in a fast-paced environment and (after training) operate autonomously.

So, should you apply for this role?

Yes! If you tick all or most of the above, give us a buzz, we want to chat!

But why would you apply?

The business is growing, and the reputation is strong. There will be opportunity in this organisation as they have big plans.

Competitive base salary + super + commissions

Reporting directly to the co-founders of the business in an extremely collaborative work environment

Flexible working environment or remote role. You are welcome to join the team at the warehouse during the week, (based in Windsor, NSW); however, please don’t let your location hold you back from applying

Next steps:

If you’re still reading, there’s a strong chance you’re our kind of person – apply today! If you’d like to research us and call us that’s ok too. We are interviewing immediately and are hoping to have our new person (you!?) start in early August.