A great lifestyle in a treasured environment, this is life at PSC!

PSC245

The opportunity

Port Stephens Libraries is seeking a dynamic and enthusiastic administrative professional to provide seamless support to the Library Services Manager and broader Library team.

As Business Support Officer you will coordinate the Administration Office of Port Stephens Libraries, enabling a wide range of projects and services to be delivered to the community. You will be the point of contact for Tilligerry Community Library and liaise with the volunteer in charge, to provide a high level of support and assistance.

Port Stephens Council Libraries are a cohesive group who are enthusiastic, passionate and dedicated to providing exceptional service to the Port Stephens Community.

This is a permanent opportunity – working full-time 35 hours / week + access to a flexible working arrangement

Base Salary Range: $69,693 to $81,809 pa based on 35 hours / week + 12% superannuation + $2,312 retention allowance

You will be working from PSC Library, Raymond Terrace

Some of the key responsibilities within this role are listed below however you can view the full list here – view the position description.

Prepare and manage correspondence, undertake electronic file management, and resolve enquiries

Process financial transactions including monthly credit cards and reconciliations, create online requisitions, and assist in preparing, reconciling and lodging monthly statistical and financial reports/returns to state agencies

Produce promotional material for library programs, activities and events, and promote via eNewsletter, social media, library website and other communication channels

Create, promote, and manage online library programs and events via Eventbrite

We’re all about putting the right people, in the right role! Here’s what we’re looking for:

Demonstrated commitment to a customer service culture and delivery of quality service

An ability to manage multiple tasks, and operate autonomously in a high volume work environment

Certificate IV in Business Administration and/or equivalent experience

Ability to operate Microsoft Office Suite and online booking platforms as required

This is life at PSC!

Work/Life balance with generous leave entitlements, flexible work options and leave in lieu

Long service leave when you’ve been with us for just over 5 years

Paid Parental Leave so you can spend more time with your new little human

Confidential support (including mental health) through our employee assistance program

Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance

Free parking on site and a convenient local shopping centre

Coffee and food to keep you sustained at our on-site café

And lots more…

Enough about us, we want to hear about you! So tell us about…

Why you want this role and how it aligns with your career goals?

Ready to Apply? Here’s what you need to know

Applications Close: Midnight, Sunday, 20 July 2025

Contact: Kris Abbott, Library Services Manager, on 4988 0221

For information on our recruitment process, and what we look for in an application, please visit our Careers page on our website for ‘How to Apply’

To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description and our organisation Values

We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant

We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment

Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care

We acknowledge the Worimi as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together