Administration and Office Support Officer
The Duke of Edinburgh's International Award - Australia
Sydney, NSW

About Us

The Duke of Edinburgh’s International Award is the world’s leading non-formal education and accreditation Framework, equipping young people to discover their purpose, passion and place in the world. We are a small, mission-driven national office that supports a big impact — helping thousands of young Australians become #WORLDREADY.

We’re looking for a capable and enthusiastic National Administration Support Officer to join our growing team. You’ll work closely with colleagues across Australia in a collaborative, outcomes-focused environment where attention to detail and high-quality support really matter.

About the Role

You’ll be the engine room of our national operations — supporting projects, handling admin, improving workflows, and helping the team stay organised and on track. Whether you’re coordinating emails, formatting documents, or lending a hand with reports or the website, no task is too big or too small.

We need someone who’s quick to learn, highly organised, and confident with systems (even new ones). This is a great opportunity for someone with a couple of years of experience who wants to build their skills in a professional, supportive and fast-paced environment.

Key Responsibilities

Provide day-to-day administrative and project support to our National and State teams

Support operational, business development and sponsorship activities

Manage inboxes, enquiries and correspondence professionally

Assist with data entry, reports, registers and CRM updates (Salesforce)

Prepare and format documents to a high standard using templates

Support meetings and events, both virtually and in-person

Help ensure smooth and efficient office operations

About You

✔ 2+ years’ administration experience in a busy team environment

✔ Confident communicator with great written English and grammar

✔ High attention to detail — especially with documents, data, and deadlines

✔ Proficient in Microsoft Office (especially Excel, Word and Outlook)

✔ Experience with Salesforce or similar CRM (or confident to learn)

✔ Able to pick up new systems and processes quickly

✔ Proactive, reliable, and comfortable working independently or as part of a team

✔ Flexible, solutions-focused and happy to pitch in wherever needed

Why Join Us?

Work for a purpose-led organisation making a real difference

Enjoy a friendly, down-to-earth team culture

Build your skills across a variety of functions and systems

Office located in the heart of Sydney CBD, close to transport

How to Apply

To apply, please email your CV and a brief cover letter addressing the key selection criteria

Applications close: 30 June 2025

Important: Only applications with a cover letter will be considered.