About Us
Riklan Emergency Management Services is a leading provider of nationally recognised safety and emergency response training across Australia and internationally. With a strong reputation for quality, compliance, and service, our Perth office is seeking a proactive and detail-oriented Office Administrator to join our team. This is a fantastic opportunity to play a key role in supporting our trainers, students, and business development team with essential administrative and customer service support.

The Opportunity
As the Office Administrator, you will be responsible for customer service, managing enrolments, training records, assisting the RTO compliance department as well as the general admin tasks that keep our operations running smoothly. Your support will help ensure our students have a seamless training experience and our team is set up for success.

Your Responsibilities Will Include:

Entering enrolments, training plans, attendance sheets and unit completions

Maintaining accurate student records in our Student Management System (SMS) – RTOData

Providing admin support to trainers, assessors, and Management

Supporting compliance and reporting requirements for training delivery

General office duties and customer service

What We're Looking For:
✔ Proven administration experience (RTO or training admin highly regarded)
✔ Strong computer skills – Word, Excel, Outlook essential
✔ Experience with Student Management Systems
✔ Excellent written and verbal communication skills
✔ Outstanding attention to detail and ability to work independently
✔ Well-organised, adaptable and committed to providing great customer service

Why Join Riklan?

Be part of a professional and supportive team

Join an organisation with an exceptional reputation in the training industry

Long-term career development opportunities

Convenient SOR location with on-site parking

Monday to Friday role – no weekends

Ready to apply?
If you’re an experienced administrator who thrives in a fast-paced environment and takes pride in your work, we want to hear from you. Apply now via SEEK with your resume and a brief cover letter.