About the role

Good Shepherd Support Services is seeking an experienced Rostering Coordinator to join our team. This part-time role will be responsible for managing the complex scheduling and coordination of our team of Disability Support Workers, ensuring our clients receive the high-quality care they deserve.

What you'll be doing

Empathy is a MUST!

Develop, maintain and optimise rosters to match client needs and employee availability

Communicate with Support Workers to coordinate shifts, leave and other scheduling requirements

Liaise with participants and their families to understand and accommodate their specific care needs

Identify and resolve any scheduling conflicts or gaps in coverage

Provide administrative support, including scheduling rosters, Service Agreements and record-keeping.

Contribute to the continuous improvement of our rostering processes and procedures

What we're looking for

Proven experience in a rostering or scheduling coordination role, ideally within the aged care or disability support sector

Strong communication and interpersonal skills, with the ability to liaise effectively with a diverse range of stakeholders

Excellent time management and organisational skills, with the ability to juggle multiple priorities

Proficient in using rostering and scheduling software (ShiftCare is desirable)

A genuine passion for supporting vulnerable members of the community

What we offer

At Good Shepherd Support Services, we are committed to providing a supportive and flexible work environment. In addition to a competitive salary, we offer:

Opportunities for professional development and career progression

Generous leave entitlements, including additional personal leave

Employee assistance program and wellness initiatives

Salary packaging and other financial benefits

We encourage applications from candidates with a disability. If you require any adjustments or alternate formats of key information at any stage of the recruitment process, please let us know.

About us

Good Shepherd Support Services is a leading provider of aged and disability support services in the local community. With a strong focus on person-centred care, we are dedicated to empowering our clients to live with dignity and independence. Join our team and be part of the difference we make in the lives of those we serve.

Apply now to be considered for this exciting opportunity.