This is a rare opportunity to join our tight knit team at MyHealth North Richmond. We are looking for a Permanent Part Time Receptionist, to provide exceptional customer service and support our patients in a welcoming environment. In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth running of our medical practice.

In addition to shifts during the week the successful applicant must be available Saturdays and Sundays on an alternating rotation and be able to provide additional leave coverage to cover for sick or annual leave, as needed.

What you'll be doing

Greeting and welcoming patients

Scheduling and managing patient appointments efficiently

Handling patient enquiries, both in person and over the phone, with professionalism and empathy

Maintaining accurate patient records and documentation

Assisting with various administrative tasks to support the smooth operation of the practice

Collaborating with the clinical team to ensure a seamless patient experience

What we're looking for

Essential:

Full Australian working rights

A genuine interest in the healthcare sector and a commitment to providing high-quality patient care

Strong communication and interpersonal skills

Keen attention to detail and

Ability to work under pressure and resolve issues efficiently

Preferred:

Previous experience as a Medical Receptionist or in a similar customer service-focused role within the healthcare industry

Proficiency in using medical practice management software and other relevant computer applications

If you are passionate about healthcare and excited to join a dynamic medical practice, we encourage you to apply now!