Medical Receptionist | Part-Time | 2 days per week

We have an exceptional opportunity for an experienced Medical Receptionist to join our patient-focused practice at Complete Feet Podiatry. We are looking for someone who thrives in a fast-paced environment, communicates with clarity and warmth, with strong administrative capabilities. As the first point of contact for our patients, you’ll ensure every interaction is welcoming, supportive, and professional. The position is part-time, two days per week, Tuesday and Wednesday.

Key Responsibilities

Greet and welcome patients

Schedule appointments using Pracsuite software

Answer phone calls and manage inquiries

Process payments, Medicare and private health fund transactions

Manage emails, faxes and clinician’s letters

Administration of incoming referrals

Maintain patient records

Uphold privacy and confidentiality

Keep a tidy and welcoming reception area

Instrument sterilisation

Provide admin support to the Clinicians and Practice Manager

Key Requirements

Experience as a medical/allied health receptionist or administrator

Proficient with practice management software (e.g. Best Practice, Cliniko, Genie)

Ability to work independently at a front desk

Understanding of medical terminology

Experience with Medicare, DVA and private health fund billing

Outstanding communication, customer service, and interpersonal skills

Excellent time-management and multitasking capabilities

Collaborative, fostering a positive team environment

Commitment to provide an exceptional patient experience

Professional presentation, punctual and reliable

What We Offer

Permanent part-time role

Above award rate

Parking on site

A respectful, friendly, and collaborative workplace

About Us

At Complete Feet Podiatry we have over 20 years of practical experience in the treatment of family and sports podiatry. We pride ourselves on delivering outstanding patient care in a welcoming environment. Our small, collaborative team includes highly regarded podiatrists supported by an efficient administration team. Our clinic is located in Hornsby on Sydney's Upper North Shore, close to Hornsby Hospital.

How to Apply

Please click 'Apply' and upload your resume AND a cover letter detailing your relevant experience and availability. This position is two days per week on Tuesday and Wednesday.

We thank all applicants for their interest, however only shortlisted applicants will be contacted.