Our business: Hills Allergy and Specialists Clinic is a private medical practice located in Bella Vista, NSW. We aim to provide a high-quality healthcare through exceptional service to our patients (babies, children and adults).

Our Clinic is seeking an experienced and enthusiastic Medical Receptionist to join the reception/administration team.

Job description: We are looking to hire a dedicated, highly motivated, and empathetic medical receptionist with excellent organisational, administrative, and interpersonal skills with previous experience supporting a reception desk in a medical practice.

You will bring positive attitude and an enthusiastic nature along with a caring persona thereby maintaining a happy, calm, welcoming and caring environment for all patients and staff of the practice.

You are expected to work independently as well as a part of a team, displaying a high level of professionalism.

Part time position: 20-25 hours per week

Key duties:

Your duties will include:

Deliver a high level of customer service to the patients and visitors and always communicate professionally.

Communicate with patients and their families in a compassionate manner.

Scheduling and managing appointments using GENTU medical practice software.

Using the medical software to maintain up-to-date patient records, communication, and accounts (daily billing, Medicare rebate claiming, ordering, receipting, data entry, scanning and filing, photocopying, faxing, mailing/emailing, creating reports etc.)

Administrative support to doctors and other health professionals.

Liaising with other medical practices and related health services.

Display a proactive attitude while focussing on the care of the patients and support to the medical staff.

Ensuring the privacy and confidentiality of the medical records as well as the financial information.

Following the company’s policies and procedures at all times.

Liaising with the Practice Manager regarding any matters related to the practice.

Contributing equitably to maintain a clean and tidy practice at all times.

Requirements:

Previous medical reception experience.

Current Drivers Licence.

Working With Children Check (WWCC).

Fully vaccinated (minimum 3 doses) for COVID.

Excellent English written and verbal skills & exceptional phone manner.

Friendly and pleasant manner with excellent communication and interpersonal skills.

Strong organisation and time management skills.

Ability to multitask by prioritising jobs.

Good data entry skills.

General IT skills and proficient with MS Office.

Computer competency (MAC advantageous) and previous experience using a medical practice software (GENTU advantageous).

Good knowledge of MBS, DVA and health fund patient billing.

This position requires an immediate start.

Only shortlisted candidates will be contacted.

Call our Practice Manager Harpreet Jagal on 02 7226 1450 if you have any questions.

How to apply: If you feel confident in applying for this role, please apply on Seek OR email your current CV along with a cover letter to [email protected]

Application closing date: 04 July 2025