About the role

Silk Medical in Mount Waverley, VIC 3149 is seeking a full-time Medical Receptionist/Administration Person to join our growing team. In this role, you will be responsible for providing efficient and friendly administrative support to our medical practice, ensuring a positive experience for all our patients.

What you'll be doing

Greet and welcome patients in a warm and professional manner

Schedule and manage patient appointments, including booking, rescheduling, and cancellations

Effectively manage patient enquiries and concerns, either in person or over the phone

Assist with medical billing and invoicing tasks

Maintain accurate and up-to-date patient records and files

Provide general administrative support, such as photocopying, filing, and data entry

Ensure the reception area is well-organised and presentable at all times

Contribute to the overall smooth running of the medical practice

What we're looking for

Proven experience as a medical receptionist or in a similar administrative role within the healthcare industry

Excellent communication and interpersonal skills, with the ability to interact with patients and staff in a friendly and professional manner

Strong organisational and multitasking skills, with the ability to prioritise tasks and work efficiently

Proficient in using medical practice management software and standard office equipment. Zedmed highly considered.

A keen eye for detail and the ability to maintain accurate records

A positive, customer-service-oriented attitude and a genuine desire to contribute to the well-being of our patients

What we offer

At Silk Medical, we are committed to providing a supportive and enriching work environment for our employees. In addition to a competitive salary, we offer:

- Opportunities for professional development and career advancement
- A collaborative and positive team culture
- Flexible work arrangements to support work-life balance

About us

Silk Medical is a leading provider of high-quality healthcare services in the local community. Our mission is to deliver exceptional patient care and to create a positive and supportive work environment for our staff. As a growing organisation, we are constantly seeking talented individuals to join our team and contribute to our continued success.

If you are a passionate and experienced Medical Receptionist/Administration Person, we encourage you to apply for this role. Please click Apply now to submit your application.