我们是 Auliau Education Group（澳历澳），在Camberwell中心提供专业课后辅导，帮助学生提升英语能力与综合素质。现招募一位中英文流利的前台/行政助理，与你一起携手，创造充满关爱与卓越的教育环境。

工作内容

• 接听和回复微信/电话，耐心解答家长和学生咨询
• 协调与管理课程表，整理学生出勤与统计报表
• 通过微信、邮件等渠道进行外部沟通与简单营销支持
• 使用Outlook、Excel、Google Sheets、Google Calendar等工具，进行数据管理与协助行政事务
• 协助前台接待及团队日常运营支持

我们期待你

优先考虑具备相关工作经验，尤其是客户服务或销售经验者。

• 语言优势： 中英文听说读写流利，能与家长、学生轻松沟通
• 沟通力： 热情礼貌、懂得倾听、应对自如
• 工具熟悉： 熟练使用 微信,Outlook、Excel、Google Sheets、Calendar等常用办公软件
• 思路清晰： 做事细致、有条理，擅长多任务处理
• 团队精神： 乐于帮助他人，积极融入多元、友爱的工作团队

为什么选择我们

• 职业成长： 接触教育行业核心，收获宝贵经验
• 多元文化： 服务于中澳家庭，深入了解不同文化需求
• 温馨氛围： 小团队+贴心导师+友好同事，确保你发挥所长
• 工作灵活： 部分远程与灵活排班，兼顾个人生活

We are Auliau Education Group, a professional after-school tutoring center based in Camberwell, dedicated to helping students improve their English skills and overall academic performance. We are currently recruiting a bilingual (Chinese & English) front desk/admin assistant to join us in building a caring and excellent educational environment.

Job Responsibilities

• Answer and respond to inquiries via WeChat/phone, patiently addressing questions from parents and students.
• Coordinate and manage class schedules, track student attendance, and compile reports.
• Handle external communications and provide basic marketing support via WeChat, email, and other channels.
• Use Outlook, Excel, Google Sheets, Google Calendar, and other tools to manage data and assist with administrative tasks.
• Assist with front desk reception and provide operational support to the team.

What We’re Looking For

Candidates with relevant work experience, especially in customer service or sales, are preferred.

• Language Skills: Fluent in both Chinese and English (listening, speaking, reading, and writing), able to communicate effectively with parents and students.
• Communication Skills: Friendly, polite, a good listener, and able to handle inquiries with confidence.
• Tech-Savvy: Proficient in using WeChat, Outlook, Excel, Google Sheets, Google Calendar, and other office tools.
• Organized & Detail-Oriented: Works methodically, pays attention to detail, and excels at multitasking.
• Team Player: Enjoys helping others and integrates well into a diverse, supportive work environment.

Why Join Us?

• Career Growth: Gain valuable experience in the education industry.
• Cultural Diversity: Work with Chinese and Australian families, understanding diverse educational needs.
• Supportive Environment: A small, friendly team with mentors and colleagues to help you succeed.
• Flexible Work Arrangements: Partially remote work and flexible scheduling to balance personal life.