Echuca Motel & Resort Pty Ltd is a well-established and highly rated accommodation provider nestled in the heart of Echuca. We offer quality lodging and hospitality services to tourists and business travellers alike, with a focus on comfort, cleanliness, and friendly service.

About the Role:

We are seeking a dedicated and experienced Motel Manager to oversee the day-to-day operations of our well-established motel located in the heart of Echuca. This hands-on role is ideal for a hospitality professional with strong leadership skills and a passion for delivering exceptional guest experiences.

Key Responsibilities:

Planning, directing, and coordinating the daily operations of the motel

Supervising staff performance and ensuring smooth functioning across departments (front desk, housekeeping, maintenance, etc.)

Handling guest inquiries, feedback, and resolving complaints professionally

Ensuring compliance with health, safety, and licensing regulations

Managing bookings, reservations, and room allocations using motel management software

Overseeing budgets, monitoring financial transactions, and controlling operational costs

Implementing marketing strategies to drive occupancy and revenue

Coordinating maintenance, repairs, and upgrades to maintain quality standards

Recruiting, training, and rostering staff to ensure adequate coverage

Ensuring the overall presentation and cleanliness of the property

Requirements:

Minimum 2.5 years of relevant experience in motel or hotel management

Relevant qualifications in hospitality management or business (e.g., Diploma or Certificate IV in Hospitality or Management)

Strong understanding of customer service principles and motel operations

Excellent leadership, communication, and interpersonal skills

Proficiency in using motel management and reservation systems

Ability to manage budgets and financial reporting

Flexibility to work across weekends and public holidays as required

What We Offer:

Competitive salary with superannuation

Long-term career opportunity in a supportive environment

Accommodation benefits may be negotiated (if required)

A chance to work in a beautiful tourist destination near the Murray River