If you're excited by leadership, efficiency, and making a tangible impact every day, this Warehouse Manager role may be for you.

As our Warehouse Manager, you will oversee the daily operations of our warehouse while being hands-on in picking, packing, and fulfilling both B2C and B2B orders. You’ll be responsible for managing full-time and casual warehouse staff, ensuring the team runs efficiently and safely while maintaining the highest standards of accuracy and service.

This role is key to ensuring smooth order fulfilment, maintaining optimal stock control, and supporting broader business goals through operational excellence.

Responsibilities:

Warehouse Operations

Oversee all warehouse functions including picking, packing, dispatching, receiving, and inventory

Ensure B2C and B2B orders are fulfilled accurately and dispatched on time

Receive inbound deliveries and organise stock appropriately

Operate forklifts and other equipment safely and efficiently (valid forklift license required)

Team Leadership

Lead, support, and train a small team of warehouse staff

Create staff rosters, assign daily tasks, and ensure team productivity

Foster a positive and accountable work environment

Inventory Management

Conduct regular stock counts and maintain accurate inventory records

Implement best practices for warehouse organisation and stock rotation

Use WMS tools and platforms such as ShipStation and Shopify

Logistics & Coordination

Liaise with couriers and freight partners to manage both inbound and outbound deliveries

Troubleshoot delivery issues and ensure timely resolutions

Collaborate with internal teams including customer care and operations

Safety & Process Improvement

Maintain a clean, safe, and compliant work environment

Identify opportunities for improving efficiency, accuracy, and cost-effectiveness

Participate in and lead warehouse optimisation projects

What Success Looks Like

Orders are fulfilled with 100% accuracy and on time

Inventory is well-organised, up to date, and easy to manage

Staff are motivated, well-coordinated, and supported

The warehouse operates efficiently, safely, and with continuous improvement in mind

About You

You’ll thrive in this role if you:

Have 3+ years’ experience in a warehouse, logistics, or operations role

Hold a valid forklift license

Have experience with WMS and e-commerce platforms (e.g., ShipStation, Shopify)

Are highly organised, detail-oriented, and proactive

Lead by example and enjoy being hands-on with the team

Can effectively prioritise tasks in a fast-paced environment

Have a natural problem-solving mindset and a drive for continuous improvement

Why Join ESK Skincare?

Be part of a mission-led, science-based skincare company

Lead a small, supportive, and passionate operations team

Enjoy heavily discounted skincare products

Help shape the growth of a fast-evolving brand

Our Core Values

Integrity – We act with honesty and transparency, always guided by evidence.
Excellence – We strive to do better, be better, and deliver better.
Customer Delight – We go above and beyond to exceed customer expectations.

To Apply:

Send your resume and a short cover letter explaining why you’re the right fit for this role to [email protected]