What You'll Do:

Drive Customer Satisfaction: Handle and process customer orders with precision, from order entry and delivery tracking to invoicing.

Support the Team: Provide vital administrative support, including preparing sales reports, managing customer databases, and assisting with stock control.

Be the Expert: Address sales inquiries over the counter, by phone, and via email from a diverse range of customers, including automotive dealers and trade clients.

Organise Epic Events: Help plan and execute exciting events like Automotive Enthusiast Shows and Open Days that showcase our brand and products.

Growth mindset: you love to learn and continuously sharpen your craft, living by modern sales playbooks like Gap Selling and The Challenger Sale.

WHO WE ARE LOOKING FOR

In addition to having a true passion for cars, the ideal candidate will have:

Strong Work Ethic & Organisation Skills

Excellent communication and negotiation skills, with the ability to influence and persuade

Strong problem-solving and critical thinking abilities to identify and capitalise on new opportunities

Highly organised and self-motivated, with the drive to work autonomously and as part of a team

Proficient in using CRM systems and sales reporting tools

Prior Experience in Customer Service or in Retail Industry

Authentic Passion for Customer Service

Basic Computer Skills

Eagerness to Continuously Learn

Creating a safe and secure working environment

Achieving Store Sales Targets

Ensuring a Clean & Tidy Working Environment

Complying with all Safe Work Practices, Policies, Procedures & Instructions

Hold a current Australian drivers’ licence, with good driving record

Professional presentation