Employment Type: Temporary Full Time up to June 2025 with potential for ongoing employment
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ582229
Location: Forensic Medicine Newcastle
Applications Close: 7 July 2025 - 11:59pm

About the opportunity
The Forensic Medicine service provides support for bereaved families needing answers following the report of a death to the coroner. The service plays a pivotal role in delivering justice and improving the health and safety of communities across NSW. Forensic Medicine Newcastle is seeking a highly motivated, experienced and compassionate administration officer to join our Funeral Without Funds team. They will work as part of a multidiscplinary team responsible for the preparation of applications for burial or cremation of a deceased person without financial means where the death occurred in the community or was reported to the NSW coroner.

What we can offer you

• Accrued Days Off in addition to Annual Leave
• Generous salary packaging options and other fringe benefits
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training with RTO My Health Learning

What you'll be doing

The Forensic Medicine service provides support for bereaved families needing answers following the report of a death to the coroner. The service plays a pivotal role in delivering justice and improving the health and safety of communities across NSW. Forensic Medicine Newcastle is seeking a highly motivated, experienced and compassionate administration officer to join our Funeral Without Funds team. They will work as part of a multidiscplinary team responsible for the preparation of applications for burial or cremation of a deceased person without financial means where the death occurred in the community or was reported to the NSW coroner.

The position will be responsible for providing administrative support including registering cases, preparing documentation, answering incoming phone calls, monitoring emails and ensuring tasks and actions are appropriately allocated and recorded for staff involved in related activities. The administration officer may be required to make contact with key stakeholders on behalf of staff to support enquiries. They will also be responsible for general office duties as required. Applicants should be aware that they may be exposed to distressing and traumatic information.

Interested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:

1. Demonstrated experience in providing administrative and secretarial support in a high volume work environment, requiring minimal supervision
2. Highly developed computer skills, including proficiency in the use of Microsoft Office packages to complete work activities
3. Demonstrated sound knowledge of medical terminology, and a minimum typing speed of 50 WPM with 98% accuracy using digital transcription equipment
4. Excellent customer service skills and proven experience in handling distressed customers/clients, and knowing when to escalate matters approriately
5. Ability to work in a responsible and efficient manner in a team environment, and to effectively communicate with all members of the multidisciplinary team
6. Demonstrated time management skills and capacity to prioritise workloads, taking into account the impact on others to achieve results to meet deadlines
7. Proven ability to operate effectively in an environment that could be distressing, ensuring to raise any associated concerns and/or need for support, and adopt self-care strategies
8. Demonstrated capacity to adopt and model the NSWHP RITE values of Respect, Integrity, Teamwork and Excellence

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Jaime Matthews on [email protected]

Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases

This is a Category A position. All Category A applicants must read and understand NSW Health Policy Directive PD2024_015 Occupational Assessment, Screening and Vaccination Against Specified Diseases. All recruits must agree to comply with the requirements outlined in this policy. All recruits must provide evidence against specified diseases and comply with the requirements of this policy at their own cost prior to appointment.

New to NSW Health Pathology?

The preferred candidate may be required to undergo a functional assessment prior to appointment.

Talent Pool
If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future temporary and casual vacancies.

Our Commitment to Diversity and Inclusion

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.