Gaming Manager – South Eastern Hotel | Mount Gambier, SA

Passion for Gaming. Driven by People. Proudly Local.

We’re on the lookout for an experienced Gaming Manager to lead our gaming operations and drive flawless customer service at the South Eastern Hotel.

This is a fantastic opportunity to lead a dynamic gaming room, drive operational excellence, and join a connected and supportive team.

Why You’ll Love It Here

✅ Collaborative and Creative Culture – Work alongside a passionate team that values innovation and teamwork
✅ Hotel Perks – Discounts, salary packaging, wellbeing support, gym memberships & more
✅ Room to Grow – Access leadership training, internal career opportunities, and mentorship
✅ Work-Life Flexibility – Full-time salary role (38–45 hours) over a rotating 7-day roster
✅ Make a Local Impact – We're all about celebrating our Limestone Coast community

About the Role

As Gaming Manager, you’ll oversee the day-to-day operations of the gaming room and surrounding bar areas. You’ll lead, train, and support a high-performing team, ensuring compliance, safety, and premium customer service.

Key responsibilities include:

• Leading and developing a team of gaming attendants and supervisors
• Rostering (using Tanda), performance management, and hands-on support
• Ensuring compliance with Responsible Gambling, AML/CTF, and all gaming regulations
• Managing cash handling procedures, treasury, and reporting (including IGC, BOEN, ARMS)
• Liaising with Gaming Operations and Venue Management for strategic direction
• Overseeing promotions, merchandising, and customer engagement
• Troubleshooting machine and ancillary equipment issues and liaising with MAX/Green Triangle
• Ensuring all training, onboarding, and documentation are up to date and compliant.

About You

You are a confident and professional leader with a strong work ethic, a commitment to compliance, and the ability to lead a team by example. You’re enthusiastic, composed under pressure, and serious about service excellence.

You’ll bring:

• Minimum 2 years’ experience in a gaming role with leadership experience (essential)
• Proven knowledge of gaming machine operations, compliance and regulations
• Excellent communication skills
• Hands-on and solutions-focused attitude
• Flexibility to work nights, weekends, and across a rotating 7-day roster (open and close shifts included)

Required Qualifications

• Responsible Service of Alcohol (RSA)
• Responsible Person Badge (RP)
• RSG 1, 2 & 3 – All Gaming Certificates
• Food Handling Certificate
• First Aid Certificate

Highly Regarded:

• Mental Health First Aid
• TAB/Keno experience
• Hospitality or Leadership qualifications

The Package & Perks

• Full-time salaried role – Total Package from $94,000 (inclusive of base salary, superannuation, and benefits)
• Superannuation & leave entitlements as per the Fair Work Act
• Salary packaging options (super, electronics, vehicles)
• TOIL for overtime and public holidays
• Discounts on Bupa health insurance and local gym memberships

Apply Now

Ready to step up and lead a high-performing gaming team in a values-driven, supportive environment?

📝 Follow the online application process, upload your resume and cover letter
🕐 Applications close on the 20th of July – don’t wait to apply