Account Manager (Commercial Insurance Broker)
Melbourne CBD | Full-time | Established Brokerage | Strong Client Base | $130k + super

Our client are not your typical insurance brokerage, they are proud to be a well-established Melbourne-based firm built on integrity, genuine client partnerships, and a team-first culture. As a Steadfast broker, they continue to grow, we’re now assisting them in looking for an experienced Senior Account Manager to join the team and take ownership of a portfolio of loyal, long-term commercial clients.

About the Role:

As a Senior Account Manager, you’ll play a critical role in managing and growing a diverse portfolio of SME and mid-market commercial clients. You’ll be the go-to for risk advice, renewals, new business opportunities, and complex insurance solutions. You’ll work closely with their internal support team which includes a dedicated assistant and claims person to give you more time in your day to focus on what you're best at; providing a high level of service to clients. This role will also include some mentoring of more junior team members and this role is acting as a 2ic with the view to this being able to progress into more senior opportunities.

What You’ll Be Doing:

• Manage an existing portfolio of commercial clients across a broad range of industries - around $400k
  
  
• Deliver expert risk advice and tailored insurance solutions
  
  
• Negotiate terms and cover with insurers, including renewals and new business
  
  
• Maintain strong relationships with clients, underwriters, and other partners
  
  
• Ensure compliance with industry standards and internal processes
  
  
• Contribute to team culture and mentor junior staff when needed
  
  

About You:
You’re an experienced commercial broker who genuinely enjoys building relationships and delivering value. You’re confident, thorough, and commercially savvy, with a deep understanding of the insurance landscape and the ability to manage complex placements with ease.

We’re Looking For:

• Minimum 5 years' experience in a commercial insurance broking role
  
  
• Tier 1 (Broking) qualification (essential)
  
  
• Strong product knowledge across SME and mid-market risks
  
  
• Excellent communication and negotiation skills
  
  
• A client-first mindset with a proactive, solutions-oriented approach
  
  
• Experience using broking systems (e.g., Insight, WinBEAT) preferred
  
  

What's on offer?

• A respected name in the Melbourne market with a loyal client base
  
  
• Flexible working arrangements, 3 days in their new CBD offices
  
  
• Ongoing professional development and mentoring
  
  
• A down-to-earth, supportive team culture
  
  
• $130k + super
  
  

If you're ready to take the next step in your broking career with a firm that values professionalism, autonomy, and people-first thinking—we’d love to hear from you.

Apply now or get in touch with Lewis Ball at [email protected] or 0412 905 729 for a confidential chat.