Are you ready to embark on a rewarding career journey in the dynamic field of radiology administration? Brisbane Radiology is on the hunt for a dedicated and empathetic individual to join our team as a Full-Time Medical Receptionist.

If you have a passion for delivering top-notch patient care and thrive in a fast-paced environment, we want to hear from you!

Position: Full-Time Administration Officer

Schedule: Monday to Friday

Why Choose Brisbane Radiology?

Opportunities for Growth: Join an energetic and growing team whilst expanding your skill set and experience working alongside a team with over 30 years of Radiology experience. As we are a dynamic new radiology clinic the opportunities for development are limitless, offering you the chance to develop and excel within our first Brisbane Radiology location.

Competitive Compensation: Enjoy a competitive salary, including opportunities for advancement as you grow within the organisation.

Comprehensive Training: Receive on the job training and professional development to ensure that you are equipped with the right skills needed to excel in your role.

Supportive Environment: Become part of a supportive and collaborative work environment where your contributions are heard and valued but more importantly, teamwork is celebrated.

Brand New Facilities: New state-of-the-art radiology facilities located within the James Street precinct in Fortitude Valley.

Team Culture: An innovative workplace that values taking risks, hearing new ideas and trying these. A workplace that supports hard work but also recognises the importance of time for family, friends and relaxation. An inclusive environment that makes everyone feel that they belong - no matter your background and staying connected with one another and the business.

Responsibilities:

Patient Care: Greet and assist patients warmly, schedule appointments, and handle registrations with accuracy, care and efficiency.

Communication: Schedule patient bookings through multiple channels, including inbound and outbound calls. Address patient enquiries courteously and promptly, whether in person, over the phone, or via email.

Team Collaboration: Work closely with the clinical team and management to ensure seamless clinic operations and maintain accurate patient records and administrative documents.

Billing Support: Manage day to day billing of all patients, assist with billing and insurance-related tasks as needed, ensuring smooth financial transactions for patients.

Requirements:

Personal Attributes: Thrive in working within a busy team. Ability to pivot priorities and key deliverables as determined by the business. Keen to contribute to a fun and energetic team environment.

Excellent Communication Skills: Strong communication and interpersonal skills are essential for interacting with patients and colleagues effectively.

Organisational Prowess: Demonstrate strong organisational abilities and meticulous attention to detail to thrive in a fast-paced working environment. Demonstrate a love of learning.

Radiology/Customer Service Experience: Previous experience in radiology, medical reception or customer service is preferred, but not essential.

Proficiency in medical practice management software, and Microsoft Office Suite

Join Brisbane Radiology and be part of a team dedicated to providing exceptional service to our patients, referrers and local community.